2014 Terex C5000 problems, complaints & recalls
Safety recalls (1)
Suspension:front:springs:air Suspension:springs/Bags 2016-03-16 · campaign 16V154000 · 131 vehicles
Defect: Terex South Dakota, Inc. (Terex) is recalling certain model year 2015-2016 C5000, C6000, General 80, RMX, TM100, and TM125 aerial devices, and digger derrick lifts installed on trucks manufactured August 4, 2015, to February 16, 2016. The suspension circuit can inflate the suspension air bags on the affected vehicles if the Master/PTO switch or ignition is turned off in the cab while the boom is in the raised position. This can cause the frame to rise, lifting the outriggers from the ground.
Risk: If the outrigger lifts off the ground, causing instability of the truck, it can increase the risk of injury to the operator.
Fix: Terex will notify owners, and dealers will install a second outrigger enable relay, free of charge. The recall began on April 29, 2016. Owners may contact Terex customer service at 1-800-982-8975. Terex's number for this recall is SN636.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2021-06-23 · TERE-070821-003 · Service Bulletin/Repair Instructions
pa698 digger derrick ansi standard decal; provides decals indicating the ansi standard which apply to digger derricks. some unit built in 2021 may have the ansi decal installed for aerial devices.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.