2014 Thor Motor Coach Four Winds 5000 problems, complaints & recalls
Most-reported problem areas: Structure:body:door (1) · Structure:body (1)
Safety recalls (1)
Equipment 2013-04-25 · campaign 13V164000 · 427 vehicles
Defect: Thor Motor Coach is recalling certain model year 2013-2014 Challenger, Four Winds 5000, Hurricane, Chateau, Chateau Sport, and Windsport; model year 2013 Palazzo and Four Winds Siesta and model year 2014 Majestic motorhomes manufactured February 13, 2013, through April 09, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.
Risk: If motor damage occurs, it is possible that the awning can unfurl unexpectedly, either while the motorhome is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Fix: Thor Motor Coach will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began during May 2013. Owners may contact Thor at 1-877-855-2867 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2014-09-18 · Structure:body · 1,500 mi“tl* the contact owns a 2014 thor four winds 31e (na) rv. the contact stated that the vehicle was built overweight. the contact was stopped by the police and was informed that the tires appeared flat due to the weight of the rv. the contact returned to the dealer and addressed what occurred. when crossing over railroad tracks, the rv became stuck on…”
2014-08-19 · Structure:body:door · 2,000 mi“tl* the contact owns a 2014 thor four winds 5000 trailer home. while driving approximately 30 mph, the front passenger side door opened independently while locked. the contact had to use zip ties in order to temporarily remedy the failure. the vehicle was not repaired and the manufacturer was not notified. the vin was not available. the approximate…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.