2014 Thor Motor Coach Tuscany Xte problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (1) · Seats (1)
Safety recalls (6)
Exterior Lighting 2019-11-07 · campaign 19V799000 · 1,785 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2017 Tuscany XTE (models 34ST, 36MQ, 40AX, 40BX, 40EX and 40GQ), 2013-2018 Tuscany (models 38SQ, 40DX, 40KQ, 40RX, 42GX, 42HQ, 42WX, 44MT 45AT and 45LT) and 2016-2020 Venetian (models A40, B42, F42, G36, J40, L40, M37, R40, S40, and T42) motorhomes. The rear reflectors within the taillight lens may be too high, reducing the vehicle's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standar
Risk: The incorrectly positioned reflectors may make the motorhome less visible to others on the road, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will install adhesive reflectors, free of charge. The recall began January 2, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000180.
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility:windshield Wiper/Washer 2017-09-07 · campaign 17V555000 · 1,105 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Risk: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Visibility:windshield Wiper/Washer 2017-02-14 · campaign 17V096000 · 2,483 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.
Risk: If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.
Equipment:recreational Vehicle/Trailer 2015-08-19 · campaign 15V531000 · 98 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain model year 2014-2015 Tuscany XTE motorhomes manufactured March 28, 2013, to February 27, 2015. In the affected vehicles, the dinette convertible table top insert may slide out of position allowing the insert to flip up if it is sat on.
Risk: If the insert flips up when sat on, the occupant may fall, increasing the risk of injury.
Fix: TMC has notified owners, and dealers will install an additional support bracket to slide the table insert into, preventing the insert from flipping up, free of charge. The recall began on September 1, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000104.
Equipment:recreational Vehicle/Trailer 2014-03-18 · campaign 14V127000 · 241 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2013-2014 Challenger and Tuscany recreational vehicles, and 2014 Tuscany XTE and Palazzo recreational vehicles manufactured March 8, 2013, through August 8, 2013, and equipped with certain Frigidaire KG-series microwave models CFMV152CLB and CFMV154CLS manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heatin
Risk: If the microwave starts on its own and there are contents inside, a fire could result.
Fix: Thor will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began on May 12, 2014. Owners may contact Thor Motor Coach at 1-877-500-1020. Thor's number for this recall is RC000088. Note: Until the microwave has been repaired, owners should not store anything in the microwave while it is unattended.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2021-01-13 · TSB 20-08 · Service Bulletin/Repair Instructions
the overhead cabinets located above the driver and front passenger seats may become loose during travel. this technical service bulletin will be gathering information regarding this possible concern and will provide guidance on how to ensure the overhead cabinets are properly secured in the motor
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2022-07-04 · Unknown Or Other“the driver's side window became partially detached while driving on the highway at 60 mph. it threatened to completely detach and fall to the roadway. i was forced to pull over onto the shoulder of i-75 northbound in florida and tape the window onto the body of the vehicle using monster tape. the problem was confirmed and repaired at suncoast desi…”
2016-09-27 · Visibility/Wiper · 15,000 mi“the windshield wiper on the drivers side came off while driving in the rain. talking with other owners of the same type motorhome this is a common problem. the only solution i've found is to tie one end of a rope around the wiper blade and and the other around the mirror support arm so when the wiper falls off it can be recovered otherwise it will …”
2015-02-28 · Seats · 3,000 mi“2014 thor tuscany xte motor coach. 1. children fall out of the sofa bed. the dining table drops to a support a cushion to make the u shaped seating into a bed. the child flipped out of the bed due to the table top flipping on the weight of the 70lb child. showed camping world service and called the mfg -thor. we were the first to bring to their …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.