2014 Toyota Prius Plug-In Hybrid problems, complaints & recalls
Most-reported problem areas: Service Brakes (4) · Fuel/Propulsion System (3) · Traction Control System (1)
🧭 Reliability snapshot
Compared against other Toyota Prius Plug-In Hybrid model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Hybrid Propulsion System 2017-11-15 · campaign 17V718000 · 39,915 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.
Risk: The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.
Fix: Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.
Service bulletins (79)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Electrical System 2025-06-13 · T-SB-0058-23 Rev1 · Service Campaign
the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. the procedures outlined in this service bulletin aid in locating, inspecting, and repairing refrigerant leaks.
Structure:body 2024-12-06 · T-SB-0039-24 Rev2 · Service Bulletin/Repair Instructions
the condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. if these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,
Structure:body 2024-12-06 · T-SB-0038-24 Rev2 · Service Bulletin/Repair Instructions
to prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. the purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.
Structure:body 2024-12-06 · T-SB-0035-24 Rev2 · Service Bulletin/Repair Instructions
acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. if these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfa
Structure:body 2024-12-05 · T-SB-0061-23 Rev2 · Service Bulletin/Repair Instructions
toyota vehicles are currently protected with rapgardtm protective film designed to protect the horizontal painted surfaces. this material protects from acid rain, environmental fallout, and rail contamination. follow the removal procedure in this bulletin to remove the rapgardtm protective film wi
Showing the 6 most recent of 79 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-12-16 · Service Brakes, Hydraulic“the contact owns a 2014 toyota prius plug-in-hybrid. the contact stated while driving 65 mph, the brake pedal was depressed; however, the vehicle failed to stop as intended. the contact stated that the brake pedal had to be depressed abnormally hard to stop the vehicle. the vehicle was not diagnosed or repaired by an independent mechanic or dealer…”
2024-11-15 · Service Brakes“i went to several mechanics and got the same issue confirmed. it is a booster brake system issue. i called consumer advocates and they said the notice went out in 2019 and since then expired. therefore dealership is not going to repair the defect. i received no such notice. when i contended that this is a safety issue and should immediately be hand…”
2024-07-23 · Service Brakes“complete failure of abs system. error code c1391. this is a well-known problem with gen 2 and 3 priuses. …”
2024-07-17 · Traction Control System · 167,000 mi“the contact owns a 2014 toyota prius plug-in hybrid. the contact stated while driving at various speeds and attempting to depress the brake pedal, the brake pedal was very stiff. the contact stated that the abs, brake lights, and traction control warning lights were illuminated. the vehicle was taken to an independent mechanic, who diagnosed a fail…”
2023-09-12 · Unknown Or Other · 229,922 mi · 💥 crash“got rear end on 08.21.2023. was able to drive car to work next day. once i got home the abs, traction control, and brake light went on. using obd2 scanner. code 16-17 right--rear wheel speed sensor electrical noise or intermittent interruption, code 16-17 left-right wheel speed sensor malfunction, 61-01 modulator-control unit initial ig low voltage…”
2021-10-04 · Service Brakes · 110,083 mi · 💥 crash“the contact owned a 2014 toyota prius phv. the contact stated while driving approximately 30 mph when the vehicle would not brake while the pedal was depressed, which resulted in the contact crashing into a vehicle in front of it. no one was injured and a police report was filed. the contact stated no warning lights were illuminated. the vehicle wa…”
2020-12-28 · Exterior Lighting“instrument panel lighting is dim . the brightness control does not respond when turning it up. it is consistently dim when the vehicle is on, in motion or not. the panel does get brighter when the headlights are turned on, but not during daylight .speedometer lighting is difficult to read.…”
2020-03-28 · Fuel/Propulsion System“on toyota's website the vehicle has a 10.9 gallon fuel tank capacity listed. i bought the car used at the end of last year and have never been able to get above 8.5 gallons. i constantly achieve 45-50 miles per gallon as advertised but never get the range i was promised from the dealer or by toyota's website.…”
2019-09-16 · Service Brakes · 70,068 mi · 💥 crash“tl* the contact owns a 2014 toyota prius. while driving approximately 35 mph, the contact suddenly depressed the brake pedal. the pedal traveled all the way to the floorboard and did not stop the vehicle. as a result, the contact rear ended the preceding vehicle. a police report was not filed and there were no injuries. the vehicle was not taken to…”
2018-03-27 · Fuel/Propulsion System“i experience lost of power as well as waiting more gasoline, before the electric fuse recall, my average miles per full tank was 436 miles, now is 540 per full tank., also the ev miles was 8.5 per charge and now after the fuse replacement is 13.7 miles per charge, for almost 4 years i have been wasting more gas then normal as well as lost of power.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.