2014 Utility Vs3dx problems, complaints & recalls
Safety recalls (1)
Structure 2014-07-30 · campaign 14V463000 · 2,098 vehicles
Defect: Utility Trailer Manufacturing Company (Utility) is recalling certain model year 2012-2014 VS1RA, and 2013-2014 VS1DC, VS2DX, VS2RA, VS3DX, and VS3RA trailers manufactured April 2011, to May 2013. The pintle hook tube sub assembly that is welded to the pintle hook safety chain loop may break and fall off the vehicle.
Risk: If the loop were to break off, the air lines and electrical lines would detach, applying the towed trailer's brakes, increasing the risk of a vehicle crash.
Fix: Utility will notify owners, and dealers will inspect and replace the pintle hook safety chain loop if it is cracked, free of charge. The recall is expected to begin in September 2014. Owners may contact Utility customer service at 1-800-423-6591. Utility's number for this recall is SB 07-011/370258.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:bumpers 2018-08-29 · SB-07-009 · Service Bulletin/Repair Instructions
utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or dot decal.
Structure 2018-02-23 · SB-10-005 · Service Bulletin/Repair Instructions
utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.
Equipment:other:owners/Service/Other Manual 2017-08-18 · SB-01-003 · Service Bulletin/Repair Instructions
this bulletin was originally released on march 30, 2009. utility re-released on august 18, 2017 to reflect the addition of the utm plant in mexico.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.