2014 Victory Jackpot problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (1)
Safety recalls (2)
Fuel System, Gasoline:delivery:fuel Pump 2015-01-07 · campaign 15V002000 · 2,342 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain model year 2013-2014 Victory Cross Country, Cross Roads, Hammer Eight Ball, High Ball, Jackpot, Vegas Eight Ball, 2014 Victory Cross Country Eight Ball, Cross Roads Eight Ball, Ness Cross Country, 2015 Victory Gunner, and 2013 Victory Hardball motorcycles. The fuel pump in the affected motorcycles may have been incorrectly crimped during manufacturing, which may result in the fuel pump seizing.
Risk: If the fuel pump seizes, the motorcycle will stall, increasing the risk of a crash.
Fix: Victory will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on January 14, 2015. Owners may contact Victory consumer service at 1-877-737-7172. Polaris' number for this recall is V-15-01 A/B.
Engine And Engine Cooling:engine 2014-05-01 · campaign 14V227000 · 872 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain model year 2014 Victory Cross Country, Cross Country Eight Ball, Hammer Eight Ball, High Ball, Jackpot, Judge, Ness Cross Country, Vegas Eight Ball, Vision, Boardwalk, and 2015 Victory Gunner motorcycles manufactured January 22, 2014, through April 25, 2014. The crankcase may have been machined incorrectly causing insufficient clearance between the crankshaft and crankcase, causing the engine to unexpectedly seize.
Risk: Engine seizure may cause the operator to lose control of the motorcycle, increasing the risk of a crash.
Fix: Polaris will notify owners, and dealers will inspect and correct the crankcase clearance, as necessary, free of charge. The recall began on May 20, 2014. Owners may contact Polaris customer service at 1-888-704-5290. Note: Owners are advised not to ride their motorcycle until the recall remdy has been performed.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2016-08-16 · SAF-16-01 · Service Bulletin/Repair Instructions
a stop ride means the consumer must not operate their vehicle until the repair is complete. we have been made aware that some dealers are incorrectly communicating the importance of stop ride communications.
What owners report
2015-02-03 · Fuel/Propulsion System“tl*the contact owns a 2014 victory jackpot motorcycle. the contact received notification of nhtsa campaign id number: 15v002000 (fuel system, gasoline) however, the parts needed were unavailable to perform the repairs. the manufacturer was notified of the issue. the contact had not experienced a failure. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.