2014 Volkswagen Passat problems, complaints & recalls
Most-reported problem areas: Air Bags (271) · Engine (44) · Electrical System (36)
🧭 Reliability snapshot
Compared against other Volkswagen Passat model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
258 NHTSA complaints that reported an odometer reading.
Safety recalls (10)
Air Bags:frontal:driver Side:inflator Module 2024-10-30 · campaign 24V834000 · 248,330 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Beetle, Beetle Convertible, 2012-2014 Passat, 2017 Passat Wagon, and 2006-2007 Passat Sedan vehicles. The driver's side frontal air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Dealers will replace the driver's side front air bag module, free of charge. Owner notification letters were mailed December 4, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69EG, 69GQ, and 69E6.
Air Bags:frontal:driver Side:inflator Module 2019-12-04 · campaign 19V862000 · 226 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
Exterior Lighting:headlights 2019-05-22 · campaign 19V389000 · 662,185 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Air Bags:frontal:driver Side:inflator Module 2018-03-06 · campaign 18V148000 · 363,713 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Power Train:driveline:driveshaft 2017-05-11 · campaign 17V309000 · 84,262 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.
Risk: If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.
Fix: Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall began on July 7, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.
Electrical System:wiring 2016-03-24 · campaign 16V171000 · 91,442 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2014 Passat vehicles equipped with TDI engines. Due to improperly assembled wire seals in a connector for an underbody sensor, water may enter and corrode the electrical connectors of the sensor, causing an electrical short.
Risk: An electrical short can cause the electrical connectors of the sensor to overheat, increasing the risk of a fire.
Fix: Volkswagen will notify owners, and dealers will inspect the connector, replacing it as necessary, free of charge. The recall began in September. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23T3.
Air Bags:frontal:driver Side:inflator Module 2016-02-10 · campaign 16V078000 · 659,493 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Air Bags:frontal 2015-08-04 · campaign 15V483000 · 415,825 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Fuel System, Gasoline:fuel Injection System:fuel Rail 2015-01-23 · campaign 15V028000 · 44,658 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles manufactured March 31, 2014, to November 27, 2014. A sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartme
Risk: A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Fix: Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Power Train:automatic Transmission:cooling Unit And Lines 2014-04-15 · campaign 14V182000 · 26,452 vehicles
Defect: Volkswagen of America, Inc. (Volkswagen) is recalling certain model year 2014 Jetta, Beetle, Beetle Convertible, and Passat vehicles equipped with a 1.8T engine and torque converter automatic transmission. In the affected vehicles, the O-ring seals between the oil cooler and the transmission may leak fluid.
Risk: The leaking transmission fluid could contact a hot surface and result in a vehicle fire.
Fix: Volkswagen will notify owners, and dealers will replace the O-ring seals in the transmission oil cooler, free of charge. The recall is expected to begin on April 16, 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagen's number for this recall is 38B9/9V.
Service bulletins (1,567)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-17 · V0116152014815_20 · Service Bulletin/Repair Instructions
suggested fuel additive
Unknown Or Other 2026-09-09 · SM 39-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Unknown Or Other 2026-08-06 · TT 00-13-04_7 · Other
permission to change daily order upgraded to red order
Unknown Or Other 2026-08-04 · V0026012081638_2 · Service Bulletin/Repair Instructions
differences between a leak and seepage
Steering 2026-08-03 · V4823022072282_3 · Service Bulletin/Repair Instructions
clean and install an additional plastic "ring" to prevent ingress of dirt,hair. foreign bodies into the clock spring.
Electrical System 2026-07-15 · VOS-26-42 · Service Bulletin/Repair Instructions
this is a notice for software changes with the odis diagnostic program to correct the communication during vehicle programming function: a software fix is needed to correct the issue: da 0019 - hotfix 12-v battery test(s) – no battery diagnosis - inconclusive test result.
Showing the 6 most recent of 1,567 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-28 · Exterior Lighting · 💥 crash“a prior recall that was supposedly fixed, broke again. submitted several complaints with nhtsa and volkswagen. volkswagen said i had to pay a fee to verify what was wrong with my vehicle because the recall had already been fixed before. months of waiting and waiting for an appointment and then vw would still not refix the recall. so years and years…”
2026-07-27 · Steering“clockspring recall. horn not working, buttons on steering column not working, when turning steering wheel it makes a clicking noise, sounds like spring being pulled, driver side air bag light is illuminated on dash.…”
2026-06-16 · Engine And Engine Cooling · 130,000 mi“the contact owns a 2014 volkswagen passat. the contact stated that while driving 35 mph, the check engine warning light illuminated, and there was no heat coming from the front passenger’s or driver’s side air vents. a dealer was contacted. the vehicle was taken to the dealer to be diagnosed. the contact was informed that the engine heater core had…”
2026-06-11 · Steering“i was driving and the airbag light randomly came on out of the blue. while trying to parallel park i noticed my steering wheel clicking. we ran codes on the car and we are confident that the clock spring failed. my horn and cruise control also no longer work.…”
2026-05-15 · Air Bags“early in 2024 my vw passat tdi sel the airbag light would not go off after starting and operating the car. the steering wheel controls were also operation incorrectly -- the horn didn't work, nor did the cruise control, wiper controls, etc. i took the car to my local vw dealership, where it was diagnosed that the steering wheel clock spring was def…”
2026-05-13 · Power Train“the vehicle experienced repeated catastrophic engine failures, including failure of a replacement engine. approximately six months after purchase and at around 80,000 miles, the engine failed and required a complete engine replacement through volkswagen and the maxcare service contract. approximately one to one and a half years later, at around 12…”
2026-01-26 · Power Train“i am reporting a recurring engine defect in a 2014 volkswagen passat that has resulted in repeated engine failure and loss of power while driving. approximately six months after purchase, the vehicle required a complete engine replacement. one to two years after the replacement, the vehicle began exhibiting the same engine-related failures and has …”
2026-01-15 · Steering“1) transmission vehicle is not able to be driven driving on the highway taking kids to school as my vehicle would not accelerate put me the kids and all that were on the road that morning at risk because all i could do is coast to get off on the side of the highway. i had it towed to independent center no warning signs, lights or messages nor any …”
2025-10-15 · Air Bags“the contact owns a 2014 volkswagen passat. the received notification of the nhtsa campaign number: 24v834000 (air bags) and requested to be removed from the recall distribution list. the local unknown dealer and manufacturer were contacted. …”
2025-09-20 · Air Bags“the volkswagen dealership advised they could not fix the airbag recall. they said that the parts are on extreme back order, they can’t schedule an appointment for me to get it fixed, and they have no time estimate on when it can be fixed. i’m very concerned since the airbag recall lists that the driver airbag can explode and cause severe injury or …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.