2015 Ford Transit problems, complaints & recalls

Defect: Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.

Risk: Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.

Fix: Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.

Defect: Ford Motor Company (Ford) is recalling certain 2015-2017 Transit vehicles. This recall includes all full-size Transit vehicles previously recalled under 17V-408 except ones that received mechanical universal joint (u-joint) as a remedy and any 156" or 178" wheelbase Chassis Cab and Cut-Away bodies models. The flexible coupling connecting the transmission to the driveshaft may prematurely fail.

Risk: If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash or injury.

Fix: Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owner notification letters were mailed on April 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S38.

Defect: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Fix: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Defect: Fenton Mobility Products, Inc. (Fenton Mobility) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Fix: Fenton Mobility will notify owners, and a Fenton Mobility technician will repair the foldaway seats, free of charge. The recall is expected to begin in June 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014.

Defect: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Fix: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Defect: Mobility Specialists, Inc. (Mobility Specialists) is recalling certain 2014-2017 Ford E-150 and Transit vans modified to be equipped with Ricon S-Series and K-Series wheel chair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Fix: Mobility Specialists, working with Ricon, has notified the owners. Ricon will provide instructions and materials for replacing defective parts. Owners may contact Ricon customer service at 1-800-322-2884.

Defect: Cabot Coach Builders, Inc. DBA Royale Limousine (Royale) is recalling certain 2015-2018 Ford Transit-based mini-coaches equipped with Freedman GO-ES foldaway seats recalled under 18E-076. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Fix: Royale will notify owners and dealers will inspect and repair the seat. The recall began June 6, 2019. Owners may contact Royale customer service at 1-800-544-5587.

Defect: Vantage Mobility International, LLC (Vantage) is recalling certain 2015-2018 Ford Transit Van, Mercedes-Benz Sprinter, and 2007 Ford F-250-based shuttle vehicles equipped with Freedman GO-3S foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Fix: Vantage has notified owners, instructing them to contact Freedman for a repair kit, free of charge. The recall began March 25, 2019. Owners may contact Freedman customer service at 1-800-443-4540.

Defect: TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Fix: TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

Defect: Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Fix: Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.

Defect: Fenton Mobility Products, Inc. (Fenton) is recalling certain 2015-2017 Ford Transit passenger vans modified to be equipped with Ricon S & K Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Fix: Fenton will notify owners, and a service technician will install Ricon Recall Parts Kit RI61396, free of charge. The recall began April 24, 2019. Owners may contact Fenton Mobility customer service at 1-716-484-7014. Fenton's number for this recall is RI61396.

Defect: XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.

Risk: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.

Fix: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.

Defect: National Van Builders, Inc. (National Van) is recalling certain 2015-2018 Ford Transit vehicles equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207

Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Fix: National Van will notify owners, and dealers will inspect and repair the foldaway seat, free of charge. The recall began November 26, 2018. Owners may contact National Van customer service at 1-508-222-2272.

Defect: Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.

Risk: An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.

Fix: Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Note: This is an expansion of recall 17V-668 (Ford recall 17S34). Ford's number for this recall expansion is 17S34-S1.

Defect: Ford Motor Company (Ford) is recalling certain 2015-2017 Ford Transit vehicles, equipped with a trailer tow module. Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an electrical short and possibly the deployment of seatbelt pretensioner.

Risk: An electrical short can increase the risk of a fire. Turn signal, instrument cluster or seatbelt pretensioner problems can increase the risk of a crash.

Fix: Ford will notify owners, and dealers will add a drainage hole in the driver's door stepwell and incorporate a fuse into the vehicle's wiring harness, free of charge. The recall began on February 9, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S34.

Defect: Ford Motor Company (Ford) is recalling all 2015-2017 Transit vehicles except 156" and 178" wheelbase Chassis Cab and Cut-Away bodies. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.

Risk: If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.

Fix: Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. Interim notifications informing owners of the safety risk were mailed July 21, 2017. Owners will receive a second notice when remedy parts become availab

Defect: Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured July 15, 2015, to April 14, 2016 and equipped with a 3.2L diesel engine. A fuel injector or the fuel volume control valve may clog due to metallic debris within the fuel system.

Risk: If debris clogs the fuel system, the engine may stall, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the fuel injection pump and associated parts and, if necessary, will replace the fuel filter and flush the fuel system, free of charge. The recall began on October 14, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S32.

Defect: New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Fix: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Defect: National Van Builders, Inc. (National Van) is recalling certain model year 2015 Ford Transit vehicles manufactured July 1, 2015, to October 30, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Fix: National Van will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 15, 2016. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon 2016.

Defect: Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured March 12, 2014, to March 18, 2016. In the affected vehicles, the side curtain air bag may not deploy with the proper trajectory due to being folded and packaged incorrectly.

Risk: A side curtain air bag that does not deploy as intended may increase the risk of occupant injury in the event of a crash.

Fix: Ford will notify owners, and dealers will inspect and re-orient the side curtain air bag assembly, as necessary, free of charge. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S13.

Defect: Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured February 13, 2014, to January 13, 2016 and equipped with rear passenger seats. The rear seat belt buckles may be damaged if a heavy object is placed on, or impacts, the top of the buckle. The damage may prevent the buckle from latching or from remaining latched.

Risk: An unlatched seat belt increases the risk of injury to the occupant in the event of a crash.

Fix: Ford will notify owners, and dealers will modify or replace the seat belt buckles, depending on their location in the vehicle, free of charge. The recall began May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S06.

Defect: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Transit vehicles manufactured May 1, 2015, to June 26, 2015, and equipped with dual rear wheels. The affected vehicles have a left or right rear axle drive shafts that may fracture, resulting in loss of drive power. Additionally, the vehicle may unexpectedly roll if it is parked without the parking brake applied.

Risk: A loss of drive power or vehicle rollaway after being parked can increase the risk of a vehicle crash.

Fix: Ford will notify owners, and dealers will replace the left and right axle drive shafts, free of charge. The recall began February 9, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S37.

Defect: Ford Motor Company (Ford) is recalling certain model year 2015 Transit vehicles manufactured March 1, 2015, to April 10, 2015. The affected vehicles may have been built with seat belt assemblies that have seat belt labels that are missing the required belt model and model year and instead state "prototype sample." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 209, "Seat Belt Assemblies."

Risk: In the event of a safety issue with the affected seat belts, the vehicle owner may not be able to identify the seat belt if the seat belt label does not include a date of manufacturer.

Fix: Ford has notified the one fleet owner affected, and a Ford representative will travel to the vehicle locations to install a new label that includes all of the required information. There will be no charge for this service. The recall began on June 12, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C05.

Defect: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Transit vehicles manufactured July 28, 2014, to August 7, 2014. In the affected vehicles the fuel filter bracket mounting may detach from the frame cross member over time.

Risk: A separation of the fuel filter from the cross member will disrupt distribution of fuel to the engine, thereby inducing an engine stall. An unexpected engine stall while driving increases the risk of a crash.

Fix: Ford will notify owners, and dealers will install a reinforcement plate, free of charge. The recall began on December 19, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S23.

Defect: Ford Motor Company (Ford) is recalling certain model year 2015 Transit vehicles manufactured April 3, 2014, to May 27, 2014. Brake fluid may leak from the brake hose/caliper junctions at the rear of the vehicle.

Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle. If both of the rear brake junctions leak, there may a complete loss of braking. Either of these scenarios increase the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the sealing washers on both rear brake caliper to brake hose joints, free of charge. The recall began in August 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S15.

Defect: Ford Motor Company (Ford) is recalling certain model year 2015 Transit cargo vans without rear seating positions manufactured March 12, 2014, to June 24, 2014 and equipped with windowless sliding doors. The affected vehicles may have been manufactured without the epoxy reinforcement on the windowless sliding doors.

Risk: A sliding door without the epoxy reinforcement has an increased potential of unlatching in certain side impact crashes. A door that unlatches may open, allowing for a vehicle occupant to be ejected in a crash, increasing the risk of injury.

Fix: Ford will notify owners, and dealers will install a reinforcement plate into the windowless sliding door, free of charge. The recall began in September 22, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S16.