2015 Mercedes Benz B-Class Electric problems, complaints & recalls
Most-reported problem areas: Power Train (9) · Vehicle Speed Control (6) · Fuel/Propulsion System (5)
🧭 Reliability snapshot
Compared against other Mercedes Benz B-Class Electric model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Electrical System:propulsion System:traction Battery 2015-10-14 · campaign 15V655000 · 2,618 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.
Risk: A vehicle stall increases the risk of a crash.
Fix: MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
Service bulletins (33)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Exterior Lighting 2025-04-28 · LI82.10-P-078896 · Service Bulletin/Repair Instructions
complaint headlamps leaking or fogged cause the fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. in contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. a leak test must be performed to determine i
Exterior Lighting 2025-04-28 · LI82.10-P-078301 · Service Bulletin/Repair Instructions
complaint headlamp, front fog lamp leaky or fogged cause fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. it does not lead to any technical impairment of the headlamp. remedy note: if a pressure compensation diaphragm is fitted in the housing cover
Electrical System 2025-03-05 · LI82.70-P-077433 · Service Bulletin/Repair Instructions
complaint during a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. it becomes increasingly difficult to understand as the speed rises. cause a. seating of the microphones in the h
Visibility/Wiper 2024-10-23 · LI82.35-P-078467 · Service Bulletin/Repair Instructions
complaint washer fluid system leaks cause various possible causes: 1. washer fluid reservoir itself. 2. seal on washer fluid pump/washer fluid reservoir. 3. washer fluid pump. 3.1. distributor housing leaks. 3.2. pump fitting leaks. 3.3. washer fluid hose cannot be snapped into place on pump fitting
Electrical System 2024-09-28 · LI82.70-P-077433 · Service Bulletin/Repair Instructions
complaint during a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. it becomes increasingly difficult to understand as the speed rises. cause a. seating of the microphones in the h
Exterior Lighting 2024-09-21 · LI82.10-P-078307 · Service Bulletin/Repair Instructions
complaint headlamps leaking or fogged cause the fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. in contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. a leak test must be performed to determine i
Showing the 6 most recent of 33 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-07-06 · Unknown Or Other“mercedes dealer notes : 07/19/2022 client states steering is stiff. started about 1 to 2 months ago and would show up once and awhile. when it would act up would not drive it and it would lock the steering . this happened multiple times, with accident hazard. we did the below work. electric power steering rack faulty replace complete electric power…”
2023-05-02 · Fuel/Propulsion System“the electric motor was leaking coolant and needs to be replaced. i have read countless accounts that this is a known issue with this car. …”
2023-01-26 · Power Train“occasionally the car will lurch forward when coming to a stop. as you come to a stop it tries to propel the car forward as you are breaking and coming to a stop. happens rarely but when it does it's a big safety concern.…”
2023-01-07 · Unknown Or Other“failure of seals and or bearings in the electric motor causing coolant to leak into the electric motor, creating an internal electrical fault, seizing electric motor. …”
2022-08-28 · Power Train“vehicle stopped suddenly and would not restart. needs a new $17k drive unit and is out of warranty. drive unit failed due to faulty design where coolant contaminated the electric motor. vehicle only has 40k miles. the drive unit was built by tesla for mercedes. tesla also built the same unit for toyota for the electric rav4. toyota recalled thei…”
2022-06-14 · Fuel/Propulsion System“the main electric drive motor will start leaking coolant which then damages the motor and even electronics. well known issue and makes the vehicle unsafe and isn't a matter of "if" but "when" the seals will go bad and this is on our car that has less than 40k miles on the odometer.…”
2020-05-20 · Engine“the car started to make a soft ticking sound. i bought the car at 11121 mile on july 2,2018 last week i had the mercedes benz dealer pick. the problem was the engine needs to be replaced. mileage on car now is 28452. asking 17,000 dollars for repair. i have the premium safe drive extended warranty they are will to pay only 10,000 dollars. *tr…”
2019-11-20 · Power Train · 36,000 mi“this mb model has an electric motor that fails at around 35000 to 40000 miles, and makes the vehicle to stop suddenly causing serious risks to the driver if this happens in any main highway. two weeks ago my wife was driving northbound at the fast lane of the palmetto expressway , in miami fl, when the car stopped giving no time to avoid coming tr…”
2016-04-08 · Power Train · 3,000 mi“car stalled while going on expressway at 30 mph. complete loss of power. had to pull over and power off the car. restart of the car after a while and everything was back to normal.…”
2015-12-13 · Electrical System · 3,000 mi“car was stopped and the engine turned itself off. restarted manually. took the car to the dealer for reprogramming. did the same thing again.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.