2015 Mercedes-Benz C250 problems, complaints & recalls
Most-reported problem areas: Air Bags (7) · Steering (2) · Tires (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz C250 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Air Bags:frontal 2021-08-13 · campaign 21V638000 · 205 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Risk: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Fix: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Air Bags:frontal:passenger Side:inflator Module 2019-01-09 · campaign 19V010000 · 288,779 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Z
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags:frontal 2017-10-06 · campaign 17V627000 · 495,290 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Cou
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Service bulletins (104)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Electrical System 2026-08-06 · LI82.85-P-079087 · Service Bulletin/Repair Instructions
complaint a popup is seen on the hu with the message "data connection temporarily not available". potentially affected functionalities in ntg4.5, ntg5 1.weather 2.local search 3.ip radio 4.send2car 5.speech detection service 6.navigation 7.iheartradio 8.traffic cams cause mb apps is sundowned for al
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Suspension 2026-07-07 · LI33.20-P-078406 · Service Bulletin/Repair Instructions
complaint creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. sound file attached for comparison. must match noise for proper diagnos
Showing the 6 most recent of 104 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-11-06 · Unknown Or Other“hit brakes and lost control of car, but no collision or injuries. took it directly to mechanic, who showed me rear subframe on driver's side rusted, corroded, broken (other side was clean). i was told this is a manufacturing defect, and was very expensive to repair, he did not want give estimate, said take it to mercedes. called dealer, left …”
2022-08-10 · Forward Collision Avoidance · 75,000 mi“the contact owns a 2015 mercedes-benz c250. the contact stated that the vehicle would suddenly stall while driving at various speeds. the contact would have to place the vehicle in park, turn the vehicle off then on again to regain proper function. the vehicle's collision prevention assist plus inoperative warning was illuminated. the contact state…”
2021-10-08 · Air Bags · 60,000 mi · 💥 crash“the contact owns a 2015 mercedes benz c250. the contact had initially received a recall notice for nhtsa campaign number: 19v010000 (airbags). the contact took the vehicle to the local dealer and had the recall serviced. the contact stated that while driving at 35 mph, another vehicle made a left turn and hit his vehicle in the middle of an interse…”
2020-09-09 · Steering · 39,000 mi · 💥 crash“while driving my 2015 c250 coupe, i had to brake hard as i was trying to avert stopped heavy traffic. when i slammed on the breaks, the steering wheel, column and entire vehicle locked up. i was unable to turn the wheel entirely. as a result, my vehicle slide into another vehicle from behind. because both the steering and brakes locking, i was …”
2020-06-02 · Air Bags“tl* takata recall. the contact owns a 2015 mercedes-benz c250c. the contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. the vehicle was taken to mercedes-benz of west chester (5897 muhlhauser rd, west chester township, oh 45069) where it was confirmed that the part …”
2020-01-27 · Air Bags“tl* takata recall. the contact owns a 2015 mercedes-benz c250. the contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that mercedes-ben…”
2019-07-09 · Steering“area under steering column is exposed revealing electrical wiring which appears to be connected to the engine or something under the hood. i was told that's the way vehicle was made, no part or option to cover exposed area. it is unsafe because as i am driving on highway, city streets, etc., my knees touch the area and may jarr something lose.…”
2019-04-07 · Air Bags“my car received the call message of potential airbag hazard in january, which would lead to death if the airbag popped up. however, i have not been replaced in banz store for four monthsif there is a sudden accident, the airbag will pop up and kill people. i would like to complain about such a service. a delay of one day is very likely to cause an …”
2018-05-29 · Air Bags“tl* the contact owns a 2015 mercedes-benz c250. the contact received notification of nhtsa campaign number: 17v627000 (air bags). the contact called mercedes-benz of annapolis at 888-261-7620 (324 6th st, annapolis, md 21403) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm…”
2017-12-12 · Air Bags“tl* the contact owns a 2015 mercedes-benz c250. the contact received notification of nhtsa campaign number: 17v627000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the local dealer (mercedes-benz manhattan, 770 11th avenue, new york,…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.