2015 Mercedes-Benz Gl350 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (2) · Fuel/Propulsion System (2) · Visibility/Wiper (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz Gl350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Suspension:front 2018-04-27 · campaign 18V272000 · 9,725 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the
Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Fix: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
Power Train:axle Assembly:axle Shaft 2016-12-14 · campaign 16V900000 · 48 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.
Risk: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Service bulletins (87)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Steering 2026-08-28 · LI46.35-P-067339 · Service Bulletin/Repair Instructions
complaint during part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. or rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). complaint does not impact the ability to safely steer or control
Electrical System 2026-08-06 · LI82.85-P-079087 · Service Bulletin/Repair Instructions
complaint a popup is seen on the hu with the message "data connection temporarily not available". potentially affected functionalities in ntg4.5, ntg5 1.weather 2.local search 3.ip radio 4.send2car 5.speech detection service 6.navigation 7.iheartradio 8.traffic cams cause mb apps is sundowned for al
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Showing the 6 most recent of 87 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-10-22 · Latches/Locks/Linkages:hatchback/Liftgate:lock“on mercedes gl350, the trunk/ hatch door will not open from outside. it just stopped working. therefore, i tried to open it from inside, but there is no manual latch inside to open the trunk/ hatch door. it is a safety issue. the dealer, mercedes benz of richmond, 8225 west broad street, charged $235 to open the hatch door. the dealership billed…”
2022-05-20 · Engine“took to south bay mercedes dealer in torrance because of engine light on. cause: "obsolete cdi control unit software" repair: "updated to latest software version" charge: $224.99 because "not covered by emissions warranty extension" do not understand how mercedes benz does not provide a critical software upgrade for free or under a recall? m…”
2021-02-26 · Fuel/Propulsion System · 112,850 mi“while the vehicle is turned on but stationary (e.g. stopped at a red light in light traffic) i began to smell diesel exhaust in the cabin of the vehicle. the odor was very strong and i had to lower the windows in order to breathe. the mechanic informed me that there was an oil leak near the turbo. i had to replace the fuel injector and leak line, i…”
2019-02-20 · Vehicle Speed Control · 24,300 mi“tl* the contact owns a 2015 mercedes-benz gl350w. while driving 70 mph, the contact's husband engaged the cruise control. when the driver tapped the brake pedal to deactivate the cruise control, the brake pedal traveled to the floorboard and the vehicle accelerated. the speedometer went to zero. the contact stated that they were safely able to pull…”
2017-05-02 · Vehicle Speed Control · 29,000 mi · 💥 crash“tl* the contact owns a 2015 mercedes-benz gl350. while driving less than 5 mph, the vehicle suddenly accelerated at a high rate of speed. the contact applied force to the brake pedal, but the vehicle failed to slow down and crashed into a palm tree. there were no injuries and a police report was not filed. the vehicle was towed to a collision cente…”
2015-03-12 · Fuel/Propulsion System · 2,300 mi“tl* the contact owns a 2015 mercedes benz gl350. the contact stated that the fuel tank started to leak onto the vehicle. the vehicle stalled because of the failure. roadside assistance helped the contact by placing fuel in the vehicle, but the fuel leak prevented the contact from being able to start the vehicle. the contact stated that the fire dep…”
2015-02-03 · Visibility/Wiper · 1,400 mi“ a blanket of snow/ice formed on my roof during the morning. it was not removable due to freezing and bonding to the roof. as the car heated up inside, that blanket became loose. when i hit my brakes on the road, the blanket came down the front windshield blocking my view of the road. the wipers stopped and would not work because when they do not r…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.