2015 Mercedes-Benz Ml250 problems, complaints & recalls
Most-reported problem areas: Engine (2) · Visibility:sun/Moon Roof Assembly (1) · Structure:body (1)
Safety recalls (6)
Fuel System, Gasoline:delivery:fuel Pump:control/Drive Module 2022-12-23 · campaign 22V955000 · 348,183 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Power Train:axle Assembly:axle Shaft 2016-12-14 · campaign 16V900000 · 48 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.
Risk: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Seat Belts:rear/Other 2016-06-16 · campaign 16V442000 · 423 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.
Risk: In the event of a vehicle crash, the right rear seatbelt anchor bolt could fail to secure the passenger, increasing their risk of injury.
Fix: MBUSA will notify owners, and dealers will inspect and, if necessary, correct the installation of the right rear seat belt anchor bolt, free of charge. The recall began on July 22, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Engine And Engine Cooling:engine:diesel 2015-06-08 · campaign 15V351000 · 814 vehicles
Defect: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2015 E250 BlueTec vehicles manufactured November 3, 2014, to December 15, 2014, E250 BlueTec 4Matic vehicles manufactured November 4, 2014, December 17, 2014, GLK250 vehicles manufactured November 13, 2014, to January 30, 2015, and 2015 ML250 BlueTec vehicles manufactured December 12, 2014, to February 9, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Risk: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Fix: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on June 23, 2015. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2015050005. Note: This is an expansion of NHTSA recall 14V-762.
Engine And Engine Cooling:engine:diesel 2014-12-01 · campaign 14V762000 · 4,871 vehicles
Defect: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Risk: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Fix: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.
Service bulletins (98)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Steering 2026-08-28 · LI46.35-P-067339 · Service Bulletin/Repair Instructions
complaint during part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. or rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). complaint does not impact the ability to safely steer or control
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Suspension 2026-07-08 · LI33.20-P-078406 · Service Bulletin/Repair Instructions
complaint creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. sound file attached for comparison. must match noise for proper diagnos
Showing the 6 most recent of 98 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-01-17 · Structure:body“rear subframe rusted from the inside out causing structural failure. this matches the defect in campaign #2023020002 for other mercedes models."…”
2023-08-17 · Air Bags · 💥 crash“on 8/15/23 on my parking explode air bag , completely make me blind.nader air bag push my legs from brake and car still was driving and stop a the wall, i was completely blind, destroyed my car ,pain my legs , my arms my head incrediblo,my body is all blue, thanks to god i am still life. always i take care my car and i was in mercedes -benz dealer …”
2022-08-31 · Unknown Or Other“the adblue blue malfunctioned and the engine oil cooling is leaking. also the axle is leaking. this was a previous recall on this specific vehicle and it continues to be an issue …”
2021-02-23 · Unknown Or Other“sooth particulate sensor fail, part of diesel emission system. my car has 71k miles and dealership had refused to replace it under warranty. canadian government has extended warranty for this sensor until 120k miles (attached)…”
2020-07-20 · Steering · 78,000 mi · 💥 crash“tl* the contact owns a 2015 mercedes-benz ml250. the contact was towing an unknown travel trailer when the vehicle began to drift to the right and the steering wheel became difficult to turn. the contact stated no warning light was illuminated. the contact stated he was unable to control the vehicle and drove into a ditch. the contact stated all 4 …”
2019-10-10 · Engine · 30,000 mi“tl* the contact owns a 2015 mercedes-benz ml250. the contact stated that the engine developed a diesel fuel leak over the motor, which ran across the engine. the motor was soaked with diesel fuel. also, while driving, there was an odor of fuel inside the vehicle. the contact drove home and called valley import (402 40th st s, fargo, nd 58103, (888)…”
2019-06-26 · Engine · 50,000 mi“at about 50,000 miles, noticed engine leaking oil ehilr car was stationary. diagnosed at dealership as " oil seal" and repaired. only to leak again 2 months later. replaced again at dealership. was told its not normal but it can happen.…”
2018-03-02 · Visibility:sun/Moon Roof Assembly · 55,000 mi“tl* the contact owns a 2015 mercedes-benz ml250. on two separate occasions, while driving, the contact heard a pop sound. later that night, the contact entered the vehicle and the moon roof exploded. the vehicle was taken to tysinger motor co (2712 magruder blvd suite b, hampton, va 23666, (757) 865-8000) where no diagnostic failure codes were foun…”
2017-08-14 · Forward Collision Avoidance · 20,000 mi“tl* the contact owns a 2015 mercedes-benz ml250. the contact stated that the collision prevention assistance feature failed to function properly and the vehicle failed to stop several times. the contact applied extreme force to the brake pedal and almost experienced a crash due to an internal or electrical failure. the dealer (mercedes-benz of anah…”
2017-04-03 · Fuel/Propulsion System · 20,000 mi“driving vehicle all day no problems .it just turned 20,000 miles. was driving on road when vehicle started surging, like out of fuel, went down road a little further and it happened again .this time i smelled strong diesel fuel fumes. smoke starting coming out from under hood. . i pulled off road and shut car off. i opened hood lots of smoke and en…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.