2015 Mercedes-Benz S550 4matic problems, complaints & recalls
Most-reported problem areas: Visibility:fixed Panaramic Roof/Sky Light Assembly (1) · Visibility/Wiper (1) · Structure:body (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz S550 4matic model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Communication 2019-11-01 · campaign 19V787000 · 24,226 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Seat Belts:front 2015-10-14 · campaign 15V657000 · 2,580 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 4Matic Coupe, AMG S63 4Matic Coupe, and AMG S65 vehicles manufactured January 27, 2014, to April 2, 2015. In the affected vehicles, left-side front seat belts may have been installed on the right-side and vice versa. As a result, the installation angle may be incorrect, affecting the seat belt locking behavior. Additionally, the child seat restraint function for the passenger seat would not be available. As such, these
Risk: If the seat belt is installed improperly, it may not properly restrain the seat occupant in the event of a crash, increasing the risk of injury.
Fix: MBUSA will notify owners, and dealers will inspect the installation of the seat belts, correcting them as necessary, free of charge. The recall began on October 30, 2015. MBUSA's recall number is 2015100002. Owners may contact MBUSA customer service at 1-800-367-6372.
Service bulletins (9)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2022-01-09 · LI68.05-P-060307 · Service Bulletin/Repair Instructions
complaint the range of the integrated garage door opener (gto) is too short. cause 1. vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. when comparing the range between the integrated gto and the garage door hand tr
Engine And Engine Cooling 2021-12-08 · LI09.00-P-074093 · Service Bulletin/Repair Instructions
"my15+ m278 and m157 equipped vehicles with fault code ""p023400 â boost pressure is too high"" "
Equipment:electrical 2021-08-27 · LI8270P071024 · Service Bulletin/Repair Instructions
the mobile phone address book may not be transferred completely to the multimedia system comand, audio 20, or mbux. the contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names.
Interior Lighting 2021-06-16 · LI8220P073063 · Service Bulletin/Repair Instructions
touch pad: search lighting does not dim or does not turn on.
Equipment:electrical:navigational System(Global Positioning System) 2021-01-07 · Launch NCU - 202 · Service Bulletin/Repair Instructions
mercedes-benz ag (?mbag?), the manufacturer of mercedes-benz, has determined that on certain model year (?my?) 2013-2017 b-class, c-class, cla-class, cls-class, e-class, g-class, gl-class, gla-class, glc-class, gle-class, glk-class, gls-class, gt-class, m-class, s-class, sl-class, and slk-class (117
Equipment 2020-05-21 · NCU - HVAC Warra · Service Bulletin/Repair Instructions
to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, mercedes-benz usa, llc (mbusa) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the hvac system in certain mercedes-b
Showing the 6 most recent of 9 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-11-10 · Structure:body · 79,000 mi“fault door hinge driver door - hinge makes creaking noises and has sticking points…”
2020-08-14 · Air Bags · 48,389 mi · 💥 crash“on july 15, 2020, i was involved in a one car accident. the car left the roadway on a curve when i lost consciousness due to a medical issue, and slid down an embankment into a tree. the tree prevented a total rollover and the car was at a 45 degree angle. i was thrown against the driver's side door and sustained injuries. the side airbags did …”
2020-06-23 · Visibility:fixed Panaramic Roof/Sky Light Assembly · 11,400 mi“this car was purchased in charlotte nc in winter of 2018. in november of 2019, while driving down the road with no cars in site, we heard a loud pop. we couldn't figure out what the noise was because it sounded like a rock hit the windshield but we didn't see anything. we couldn't figure out where a rock could have come from as their were no cars o…”
2017-08-21 · Visibility/Wiper · 10,800 mi“windshield was broken october 2016. replacement windshield made by ppg is defective and has a color reflective strip that in my line of sight. this car cannot be driven at night. they have put 4 ppg windshields in the car and all are bad. mercedes benz have determined that the glass made by ppg for replacement in the united states is not the …”
2016-08-24 · Seat Belts · 30,000 mi“both rear seat belts do not retract. this is the second time in 10 months that the seat belts will be replaced by mb in this car. mb dealers states that it is a problem that is known and mb is working on a fix. in the meantime they are replacing the seat belts with a new part, but they said it may go bad again and mb is working on a permenant fi…”
2016-08-11 · Service Brakes · 9,075 mi · 💥 crash“stopped in traffic on a slight downgrade for a long period of time. brake pedal was applied firmly, when the truck in front of me would release the pedal slightly to allow the car to drift forward. after several times there were no breaks and the car drifted into the truck in front of us. had car back to dealer 2 times they claim they can't find an…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.