2015 Mobility Ventures Mv-1 problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (2) · Electrical System (1)
Safety recalls (3)
Electronic Stability Control (Esc) 2023-06-30 · campaign 23V461000 · 525 vehicles
Defect: Mobility Ventures, LLC (Mobility Ventures) is recalling certain 2015-2016 MV1 vehicles. The ESC malfunction indicator warning light may not illuminate to indicate an issue with the Electronic Stability Control System. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk: An ESC malfunction indicator light that fails to illuminate during an electronic stability control event can increase the risk of a crash.
Fix: Dealers will update the electronic brake control module (EBCM) software, free of charge. Owner notification letters are expected to be mailed August 28, 2023. Owners may contact Mobility Ventures customer service at 1-877-681-3678.
Exterior Lighting:turn Signal 2018-06-07 · campaign 18V382000 · 977 vehicles
Defect: Mobility Ventures LLC (Mobility Ventures) is recalling certain 2015-2016 Mobility Ventures MV-1 vehicles. If a rear turn signal stops working properly, the vehicle will not adjust the turn signal flash rate frequency to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the driver is unaware that his turn signals are not working properly, the driver may continue to use the vehicle with turn signals that may not communicate the driver's intentions, increasing the risk of a crash.
Fix: Mobility Ventures will notify owners and dealers will upload revised software into the vehicle's body control module, free of charge. Mobility Ventures issued owners an interim notification on July 30, 2018. The recall began May 6, 2019. Owners may contact Mobility Ventures customer service at 1-877-681-3678.
Seats 2017-12-20 · campaign 17V836000 · 5,207 vehicles
Defect: Mobility Ventures LLC (Mobility Ventures) is recalling certain 2011-2016 MV-1 vehicles. During a hard rear impact, the driver's seat-height adjustment assembly may disengage from the seat track and the fore/aft seat adjuster may be released, potentially causing the seat to disengage from the seat track.
Risk: If the driver's seat partially of fully disengages from the seat track in a rear-end crash, they have an increased risk of injury.
Fix: Mobility Ventures will notify owners, and dealers will install a seat track reinforcement kit, free of charge. The recall began on February 14, 2018. Owners may contact Mobility Ventures customer service at 1-877-681-3678. Mobility Ventures number for this recall is R1801.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:recreational Vehicle/Trailer:materials:flooring 2016-04-01 · M16-10-03 · Service Bulletin/Repair Instructions
mv-1 service information bulletin - flooring adhesive separation
Wheels 2016-02-01 · M16-12-02 · Service Bulletin/Repair Instructions
mv-1 abs wheel speed sensor diagnostics and hub bearing assembly replacement
Equipment Adaptive/Mobility 2015-07-01 · SB-M-15-10-04 · Service Bulletin/Repair Instructions
mv1: harness marker lamp replacement is now available and able to fit rear red and front amber marker lamps and due to location, is prone to corrosion and water intrusion and need dielectric grease at time of replacement. *pe
What owners report
2018-12-18 · Exterior Lighting“there is a recall on the back tail light passenger side. i got the recall letter from mv-1 stating that they would send us another letter on the matter, but i have not received it. it was supposed to be sent out early on oct 2018…”
2018-12-18 · Exterior Lighting · 500 mi“i have replaced the passenger side head light twice, and now it won' come on.i have replaced the light again, but still won't turn on.…”
2017-09-20 · Electrical System · 348 mi“no brake lights, was told by dealer this is a known problem with the 2016 model. needs to be a national recall for safety. this is a 2016 vehicle system did not recognize so i used 2015.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.