2015 Mobility Works Chevy Express 2500 problems, complaints & recalls
Most-reported problem areas: Electronic Stability Control (Esc) (1)
Safety recalls (1)
Equipment Adaptive/Mobility 2016-05-18 · campaign 16V317000 · 11 vehicles
Defect: Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of positio
Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Fix: Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Gasoline:fuel Injection System 2020-05-08 · 16NA383 · Service Bulletin/Repair Instructions
this technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels should be used to reduce carbon build-up.
Power Train:automatic Transmission:internal:gears 2017-10-01 · 16-NA-175 · Service Bulletin/Repair Instructions
shake and/or shudder during light throttle acceleration between 40 and 128 km/h (25 and 80 mph) at a steady state.
Electrical System:software 2016-04-01 · SB-16-NA-107 · Service Bulletin/Repair Instructions
this technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio inoperative, blue screen, am clipping noise, hd on/off status not retained in stations, time lag on transitions, no audio with internal amp, park assist symbol position wrong in rear view camer
What owners report
2018-12-27 · Electronic Stability Control (Esc)“i purchased this vehicle used, have had an ongoing problem with the "stabilitrak service" light coming on, have had it into the shop "autotire" for service 2 times, they have replaced the "steering wheel motion sensor" and had the "angle sensor" neither have fixed the problem. while there is no recall for this there should be, sounds like a design …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.