2015 Mobility Works Ford E-350 problems, complaints & recalls
Most-reported problem areas: Power Train (3)
Safety recalls (1)
Equipment Adaptive/Mobility 2016-05-18 · campaign 16V317000 · 11 vehicles
Defect: Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of positio
Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Fix: Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2019-02-22 · SSM 47823 · Service Bulletin/Repair Instructions
various 2013-2019 vehicles may exhibit an illuminated malfunction indicator lamp (mil) with diagnostic trouble code (dtc) p264f after powertrain control module (pcm) replacement. this dtc indicates that the engine serial number (esn) must be programmed into the pcm. the esn is located on pts> oasis>
What owners report
2018-01-05 · Power Train · 41,703 mi“while this vehicle (a school bus, with students aboard), was being operated on the a city street, the school bus stopped at a red traffic light and when the light turned green the school would not then move forward or back regardless of the gear selected. the transmission would not engage into any gear. the school bus was towed to ford and it wa…”
2016-08-01 · Power Train · 4,900 mi“driving at 70 miles per hour on 1nterstate 4 in the center of 3 lanes the car lost power and after trying to accelerate,it completely shut down. we were fortunate to be able to cross over to the right lane and eventually find a place on the shoulder of the road. this car has the push button start and cannot be started without depressing the brake.i…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.