2015 New Flyer Xt40 problems, complaints & recalls
Most-reported problem areas: Structure:body (1)
Safety recalls (3)
Steering:column 2022-12-20 · campaign 22V943000 · 746 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Electrical System:software 2016-04-19 · campaign 16V223000 · 1,897 vehicles
Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus
Risk: If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
Fix: New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
Structure:body:door 2015-06-01 · campaign 15V333000 · 1,147 vehicles
Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XE40, XN35, and XN60, 2014 XD35, XDE40, and XT60, 2014-2015 XD60, and XT40, 2013-2014 XDE35, and XN40, and 2015 XDE60 transit buses. These vehicles have door controller assemblies that may have a software defect which can cause the rear passenger doors to open, without warning, when the bus accelerates from a stopped position.
Risk: If the rear bus door opens while the bus is in motion, there is an increased risk of injury for the passengers.
Fix: New Flyer will notify owners, and dealers will update the Door Controller Assembly software, free of charge. The recall began on June 24, 2015. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R15-006.
Service bulletins (22)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2024-07-16 · TSIB 22-13 Rev B · Service Bulletin/Repair Instructions
service bulletin increasing the torque value of a joint in a double-tilt steering column spline shaft.
Suspension 2020-06-30 · ITS58950 · Service Bulletin/Repair Instructions
technical instruction describing how to remove and replace the front suspension air springs,
Equipment:other:owners/Service/Other Manual 2019-09-20 · SMB186 · Service Bulletin/Repair Instructions
service manual bulletin providing revised, corrected or additional information for the preventive maintenance on buses specifically equipped with a powerex direct drive air compressor.
Service Brakes, Air 2019-09-20 · SMB188 · Service Bulletin/Repair Instructions
service manual bulletin provides revised information for the preventive maintenance on specifically equipped vehicles with the powerex belt driven air compressor.
Electrical System 2019-09-13 · SMB187 · Service Bulletin/Repair Instructions
service manual bulletin which stresses the need for safety when performing maintenance on the high voltage systems on your new flyer vehicle.
Equipment:other:owners/Service/Other Manual 2018-01-05 · SMB178 · Service Bulletin/Repair Instructions
this service manual bulletin provides new oem (kongsberg) pm inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles.
Showing the 6 most recent of 22 bulletins. Search all of them free at nhtsa.gov.
What owners report
2016-07-10 · Structure:body · 🔥 fire“i am an attorney in the seattle area and my client, while at work performing maintenance on a certain new flyer bus/coach, was electrically shocked/electrocuted/injured. i believe that this bus was part of a batch that were put into service and on the road and carrying passengers with the knowledge of king county metro transit, and the manufacture…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.