2015 Thor Motor Coach Ace problems, complaints & recalls
Most-reported problem areas: Electrical System (2) · Structure:body:door (1) · Structure:body (1)
Safety recalls (4)
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility:windshield Wiper/Washer 2017-09-07 · campaign 17V555000 · 1,105 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
Risk: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
Fix: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Visibility:windshield Wiper/Washer 2017-03-13 · campaign 17V162000 · 8,617 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.
Risk: Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.
Fix: TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.
Equipment:recreational Vehicle/Trailer 2016-08-02 · campaign 16V571000 · 5,633 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2012-2017 Ace, 2013 Citation, 2012-2013 Siesta and 2017 Four Winds and Road Bear Rental motorhomes. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Risk: A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Fix: Thor will notify owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began on September 15, 2016. Owners may contact Thor customer service at 1-877-500-1020. Thor's number for this recall is RC000121.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2025-01-14 · Electrical System · 🔥 fire“we have been experiencing multiple issues with the electrical system in our rv. there was a serious safety event to took place, where the wiring box under the bed created smoke and we could smell plastic burning. when investigated by my husband, he found that the box under the bed that housed all the wires for the rv had burn marks on the inside of…”
2018-07-29 · Electrical System · 21,000 mi“after smelling a burnt smell, i investigated and found burnt and melted wire nuts within the power transfer switch. numerous same issues are reported on the thor rv blog site. it appears that theh wire nuts commonly used in household construction come loose when used in a moving vehicle.…”
2018-05-31 · Latches/Locks/Linkages:doors:latch · 25,000 mi“cspc: rv door latch broke. was not able to exit the vehicle. latch fractured and could not be actuated by the handles. *dt *js *tt…”
2018-05-26 · Structure:body · 20,000 mi“door latch failed. was not able to exit vehicle. latch broke so that levers did not actuate the latch.…”
2017-09-05 · Structure:body:door · 15,000 mi“tl* the contact owns a 2015 thor motor coach ace. when the contact attempted to open the main entrance door, the latched failed to open and fractured. the contact had to use pliers to get the lock to turn, but failed. the contact mentioned that the door knob was made of cast zinc. he attempted to remove the screw, but the door failed to open. the d…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.