2015 Utility Vs3ra problems, complaints & recalls
Safety recalls (1)
Suspension:rear:axle:non-Powered Axle Assembly 2014-04-24 · campaign 14V221000 · 507 vehicles
Defect: Utility Trailer Manufacturing Company (Utility) is recalling certain model year 2015 VS1RA, VS2RA, and VS3RA refrigerated vans manufactured January 6, 2014, through March 14, 2014. The affected trailers may have over-tightened axle nuts which may result in axle bearing failure.
Risk: Bearing failure may lead to a loss of vehicle control, increasing the risk of a crash.
Fix: Utility has notified owners, and dealers will inspect the bearings, correct the axle nut tightening and verify the proper amount of wheel-end play, free of charge. The recall began on April 18, 2014. Owners may contact Utility customer service at 1-800-423-6591.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-09-06 · SB-14-015 · Service Bulletin/Repair Instructions
service bulletin instructing to use a sharp razor blade to add a 1" wide slit to the reefer floor drain kazoo whenever replacing them in the field. this is to help the pressure inside the trailer equalize with the pressure outside the trailer when the temperature within a utility reefer changes.
Trailer Hitches 2019-08-30 · SB-07-014A · Service Bulletin/Repair Instructions
this service bulletin addresses structural preparation required before retrofitting a pintle hook assembly to any ra reefer model utility trailer.
Service Brakes, Hydraulic 2019-08-29 · SB-08-176C · Service Bulletin/Repair Instructions
revision to sb-08-176 (original release 01/23/2015) regarding the enhanced bendix chamber warranty policy for utility. the revision includes a change to the bendix utility ddsb warranty shipping request form.
Structure:body:bumpers 2018-08-29 · SB-07-009 · Service Bulletin/Repair Instructions
utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or dot decal.
Structure 2018-02-23 · SB-10-005 · Service Bulletin/Repair Instructions
utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions.
Equipment:other:owners/Service/Other Manual 2017-08-18 · SB-01-003 · Service Bulletin/Repair Instructions
this bulletin was originally released on march 30, 2009. utility re-released on august 18, 2017 to reflect the addition of the utm plant in mexico.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.