2015 Zero Fx problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (1) · Exterior Lighting (1)
Safety recalls (1)
Exterior Lighting 2016-08-22 · campaign 16V610000 · 96 vehicles
Defect: Zero Motorcycles Inc. (Zero) is recalling certain model year 2015 SR, S, DS, and FX motorcycles. The affected motorcycles have a DC-DC converter that may have insufficient output power. During high power demand, the anti-lock brake system (ABS) may not function properly.
Risk: If the converter power output is insufficient, during an ABS activated event, the ABS and all vehicle lights would temporarily stop functioning, increasing the risk of a crash.
Fix: Zero has notified owners, and dealers will inspect the DC-DC converters, replacing ones of a specific type as necessary, free of charge. The recall began on September 16, 2016. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-016-356.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2022-08-30 · ZMDN 83022 · Service Bulletin/Repair Instructions
cypher ii firmware update notice
What owners report
2022-06-27 · Fuel/Propulsion System · 🔥 fire“zero fx started smoking and burst into flames last month. i have serious burns on my right thigh requiring multiple skin grafts. i been complaining for months that the batteries were getting hot when charging and that this was the same thing that happened to a former colleague in seattle. zero picked up the fx (some dealer or zero employee) and …”
2018-01-23 · Exterior Lighting · 3,200 mi“in june of 2017, while driving on the interstate, i noticed the turn signal did not work. i checked the headlight and it was off also, meaning all the lights were dead. after it sat for 2 hours the lights resumed functioning. a week later i noticed they quit again. then i parked the motorcycle for concern over my safety. over the last 6 months it h…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.