2016 Chevrolet Cheverolet Ss problems, complaints & recalls
Most-reported problem areas: Steering (12) · Seat Belts (6) · Lane Departure: Blind Spot Detection (2)
🧭 Reliability snapshot
Compared against other Chevrolet Cheverolet Ss model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (7)
Seat Belts:front 2020-10-15 · campaign 20V638000 · 1,788 vehicles
Defect: General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Risk: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Fix: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100
Steering:electric Power Assist System 2020-05-07 · campaign 20V254000 · 2,281 vehicles
Defect: General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Caprice Police Pursuit vehicles (PPV) and SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Risk: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began May 26, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N192285350.
Steering:electric Power Assist System 2019-11-07 · campaign 19V801000 · 476 vehicles
Defect: General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Risk: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.
Seat Belts:pretensioner 2017-07-10 · campaign 17V437000 · 40,683 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Steering:electric Power Assist System 2017-06-15 · campaign 17V382000 · 6,204 vehicles
Defect: General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Risk: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17248.
Seat Belts:pretensioner 2016-09-08 · campaign 16V651000 · 3,640,162 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Fix: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Seat Belts:front 2016-07-08 · campaign 16V518000 · 15,486 vehicles
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Risk: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Fix: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.
Service bulletins (1,040)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Unknown Or Other 2026-03-09 · PIP4902V · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Showing the 6 most recent of 1,040 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-08-08 · Steering“a few days ago i was heading home from work and sport mode automatically turned on and the “service power steering” warning came on. then the steering wheel stiffened up 2 times for a few seconds while i was driving. i looked into it and there was a recall before i purchased the vehicle and it was repaired also. but it is the same problem. i contac…”
2022-07-30 · Steering“collapsed lifter on cyl 6. lifter tick / knock since 100,200 miles. car has a warranty until 5/2026 or 171,000 miles and they refuse to honor it. car has a steering issue. two separate chevy dealerships unable to fix. vanderevere charged me 500-600 to fix nothing at all. serpentini chevy charge me 500-600 and it was repaired for a few months proble…”
2022-06-11 · Lane Departure: Blind Spot Detection“ "service side detection system" and "park assist unavailable", are errors due to water intrusion to proximity sensors. in addition sensor modules are physically bulging and there was some corrosion on my passenger side harness connector and visible rust inside both modules' connectors. errors are starting to affect other electrical system componen…”
2021-06-23 · Lane Departure: Blind Spot Detection“the driver information center is displaying "service side detection system" alert. on the ss forum this appears to be an increasingly popular problem with these cars…”
2020-09-04 · Electrical System · 36,500 mi“the blind spot sensor started not to work sporadically started not to work at 36,500 miles. now they don't work at all and at least i am notified of this two to three times every use of the vehicle. talked and researched this which is a common issue with gm cars and trucks of my cars vintage. gm knew of the design issue before they built the car …”
2020-07-01 · Steering · 55,000 mi“the latest recall on chevy ss steering racks ( manufacturer recall no. : n192285350) states racks without gold plated contacts are unsafe and gold plated contacts started with model year 2017 production. this indicates all model year 2016 ss sedans need the steering rack recalled and replaced. mine is not listed on the recall and a gm representat…”
2020-04-09 · Steering · 67,244 mi“i was driving on the highway at about 65 mph, and as i was going around a little bend the steering wheel got super heavy when i lost a little control and the message displayed that the power steering was having an issue. was very unsafe and worrying to happen while traveling on the highway.…”
2019-10-23 · Steering · 50,000 mi“subject: nhtsa campaign number 17v-382 dear sir/madam, i own a 2016 chevrolet ss, vin 6g3f25rw6glxxxxxx, on which the power steering recently failed while i was driving the car. i became aware of the subject recall, 'loss of electric power steering assist,' and contacted chevrolet's customer assistance center, who told me that my vin di…”
2019-10-16 · Unknown Or Other · 80,000 mi“rear view camera stopped working. in order to fix this problem the complete radio had to be replaced as the camera picture view is displayed on the radio screen.this problem has been happening on many gm vehicles since 2014.mine was replaced at dealership at a cost of $1900.00…”
2019-10-15 · Electrical System · 80,000 mi“tl* the contact owns a 2016 chevrolet ss. while reversing the vehicle, the radio screen turned black and there was no picture display for the rear camera. the vehicle was taken to dave white chevrolet (5880 monroe st, sylvania, oh 43560, (419) 885-4444) where it was diagnosed that the radio needed to be replaced. the vehicle was repaired. the manuf…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.