2016 Coachmen Encounter problems, complaints & recalls
Safety recalls (1)
Trailer Hitches 2015-09-16 · campaign 15V576000 · 3,804 vehicles
Defect: Forest River, Inc., (Forest River) is recalling certain 2011-2016 Coachmen Pursuit, Mirada, and Encounter motorhomes manufactured from March 1, 2011, through September 11, 2015. In the affected vehicles, the trailer hitch attaching bolts and nuts may not have been properly tightened, allowing the hitch to detach during use.
Risk: If the trailer hitch partially or fully detaches from the motorhome while it is towing a vehicle, a loss of vehicle control could occur, increasing the risk of a crash.
Fix: Forest River will notify owners, and dealers will install a new fastener kit, free of charge. The recall began on October 9, 2015. Owners West of the Mississippi River may contact Forest River customer service at 1-574-825-8317. Owners East of the Mississippi River may contact Forest River customer service at 1-574-825-8305. Forest River's campaign number for this recall is 310-09112015-0086.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2016-04-01 · 16-012 · Service Bulletin/Repair Instructions
adding additional hardware for the living room slide track to ensure proper closure of the slide room
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.