2016 Gem E6 problems, complaints & recalls
Safety recalls (3)
Electrical System 2018-07-19 · campaign 18V484000 · 2,110 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Risk: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Fix: Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall supersedes recall 16V-884. Vehicles previously repaired under that campaign need the repairs covered by this campaign as well.
Wheels:lugs/Nuts/Bolts/Studs 2017-04-26 · campaign 17V279000 · 1,254 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Risk: If a wheel separates from the vehicle, it can increase the risk of a crash.
Fix: GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.
Electrical System 2016-12-08 · campaign 16V884000 · 1,644 vehicles
Defect: Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Risk: If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Fix: Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.
Service bulletins (24)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2021-07-29 · L-21-01 FAQ · Service Bulletin/Repair Instructions
faq regarding the l-21-01 service bulletin.
Electrical System 2021-07-29 · L-21-01 · Service Bulletin/Repair Instructions
some 2016-2021 gem vehicles built with fast chargers (3 kw or 6 kw) may experience a premature failure to the charger itself, if a short circuit occurs on the vehicle.
Electrical System 2021-07-29 · L-21-01 Email · Service Bulletin/Repair Instructions
email to dealers about l-21-01 service bulletin.
Equipment Adaptive/Mobility 2020-09-17 · L-20-09-01 · Service Bulletin/Repair Instructions
gem has released this team tip to inform dealers that a bmc software update has been released which improves the reliability of the bmc.
Engine And Engine Cooling 2019-08-14 · L-19-01 · Service Bulletin/Repair Instructions
some 2016-2018 gem vehicles built with the 500w dc/dc converter have exhibited premature failure of the component, including some thermal-related damage. to address this concern, gem is releasing this service bulletin for dealers to remove 500w converters on all affected units, and replace with a 30
Electrical System 2019-03-28 · L-18-04-01 R02 · Service Bulletin/Repair Instructions
gem has observed instances where customers operating in cold weather are reporting vehicles slowing down at a higher state of charge, as if batteries are low. this team tip was released to inform dealers that there is a polaris bmc reflash available for vehicles equipped with agm batteries to facto
Showing the 6 most recent of 24 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.