2016 Kzrv Durango problems, complaints & recalls
Most-reported problem areas: Structure:body (1) · Structure (1)
Safety recalls (2)
Equipment 2017-11-21 · campaign 17V749000 · 134,046 vehicles
Defect: KZRV, L.P. (KZRV) is recalling various 2002-2018 recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V749-9547.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assemb
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: KZRV will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Structure:body:door:hinge And Attachments 2016-12-14 · campaign 16V898000 · 262 vehicles
Defect: KZRV, L.P. (KZRV) is recalling certain model year 2016-2017 Venom and Durango Gold toyhaulers and fifth wheel trailers manufactured January 11, 2016, to December 2, 2016. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.
Risk: If the door does not open as expected, there would be an increased risk of injury to those in the door's path.
Fix: KZRV will notify owners, and dealers will inspect the weld thickness, and if necessary replace the rear door hinges, free of charge. The recall began on January 13, 2017. Owners may contact KZRV customer service at 1-800-768-4016 extension 154 or 153.
What owners report
2017-05-04 · Structure“as i was stepping into the rv, the upper step separated on one side. fortunately, i was able to grab onto the rv otherwise i would've fallen. upon inspecting the steps i found a rivet that had broken which connects the step to a bracket. see photos. i contacted the dealer and they informed me my rv was not within the recall issued by kzrv. i a…”
2017-03-17 · Structure:body · 700 mi“tl* the contact owns a 2016 kzrv durango 2500 fifth wheel. while the contact was walking up the steps into the rv the top rivet failed and the stairs collapsed. the contact fell to the ground and sustained back knee, and hip injuries. medical attention was not received. the rv was taken to a dealer, but was not diagnosed or repaired. the manufactu…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.