2016 Midwest All-Poly 2500 Series problems, complaints & recalls
Safety recalls (1)
Power Train:manual Transmission 2016-08-26 · campaign 16V624000 · 2 vehicles
Defect: Midwest Fire Equipment & Repair (Midwest Fire) is recalling certain model year 2016-2017 All-Poly 2500 series and All-Poly 3000 series fire trucks manufactured October 6, 2015, to April 28, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or powers an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged
Risk: If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Fix: Midwest Fire will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 1, 2016. Owners may contact Midwest Fire customer service at 1-800-344-2059.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2017-06-23 · MWF-00004-06 · Service Bulletin/Repair Instructions
this technical service bulletin contains detailed instructions for customers for the es-key node programming patch repair.
Electrical System 2017-06-20 · MWF-00003-06 · Service Bulletin/Repair Instructions
communication informing customers of a service campaign regarding es-key node programming patch issue & to contact us for tsb 002 & parts.
Electrical System:wiring 2017-06-12 · MWF-00002-06 · Service Bulletin/Repair Instructions
this technical service bulletin contains detailed instructions for customers for j1939 repair.
Equipment Adaptive/Mobility 2017-06-09 · MWF-00001-06 · Service Bulletin/Repair Instructions
communication informing customers of a service campaign regarding j1939 issue & to contact us for tsb 001 & parts.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.