2016 Starcraft Rv Fw Solstice problems, complaints & recalls
Safety recalls (3)
Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater 2019-10-18 · campaign 19V748000 · 5 vehicles
Defect: Starcraft RV (Starcraft) is recalling 2016 Solstice Travel Star fifth wheel trailers equipped with Atwood on-demand water heaters. The water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap.
Risk: The overheating of the water may result in the release of steam, possibly causing the operator is to scald themselves, increasing the risk of injury.
Fix: Starcraft will notify owners, and Atwood dealers will install a water flow adjustment stop key that prevents the recall condition from occurring, free of charge. The recall began on October 23, 2019. Owners may contact Starcraft customer service at 1-800-945-4787 or Atwood customer service at 1-877-546-9074.
Equipment:recreational Vehicle/Trailer:lpg Systems:water Heater 2016-02-11 · campaign 16V082000 · 5 vehicles
Defect: Starcraft RV (Starcraft) is recalling certain model year 2016 Solstice and Travel Star fifth wheel trailers manufactured July 31, 2015, to September 14, 2015 and equipped with Atwood on demand water heaters. The affected water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap.
Risk: The overheating of the water may result in the release of steam, possibly causing the operator to scald themselves, increasing the risk of injury.
Fix: Starcraft will notify owners, and dealers will install a water flow adjustment stop key that prevents the recall condition from occurring, free of charge. The recall began on March 9, 2016. Owners may contact Starcraft customer service at 1-800-945-4787. Starcraft's number for this recall is 9902282.
Equipment:other:labels 2015-12-21 · campaign 15V856000 · 45 vehicles
Defect: Starcraft RV (Starcraft) is recalling certain model year 2015-2016 Autumn Ridge, and Solstice fifth wheel trailers manufactured August 12, 2014, to October 16, 2015, and equipped with a side vented sewer drainage system termination valve. The affected vehicles may be missing a caution label to inform the operator not to leave the drain valve open to prevent an escape of sewer gas.
Risk: If the drain valve is left open, sewer gas may fill the recreational vehicle, increasing the risk of occupant injury.
Fix: Starcraft will notify owners, and send them the missing label, free of charge. The recall began on January 13, 2016. Owners may contact Starcraft customer service at 1-800-945-4787. Starcraft's number for this recall is 9902274.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Trailer Hitches:fifth Wheel Assembly 2016-03-01 · Rtl16-008FIN · Service Bulletin/Repair Instructions
change to orientation of the axles.
Trailer Hitches:fifth Wheel Assembly 2016-03-01 · Drl16-008FIN · Service Bulletin/Repair Instructions
change to orientation of the axles.
Suspension 2016-03-01 · 16-008-Ins · Service Bulletin/Repair Instructions
change the orientation of the axles.
Equipment 2015-11-01 · 15-019 · Service Bulletin/Repair Instructions
summary to be provided on a future date.
Equipment:other:owners/Service/Other Manual 2015-11-01 · SB-15-019 · Service Bulletin/Repair Instructions
summary to be provided on a future date.
Equipment:other:labels 2015-09-01 · TSB-15-012 · Service Bulletin/Repair Instructions
starcraft rv: tsb contains an owner's notification letter. select document search button below. an inspection, on certain rvs, regarding location of label on pin box to ensure correct gvrw (18,800 lbs) has been noted. model 2015-16 solstice. *pe
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.