2016 Thor Motor Coach Vegas problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (1) · Structure:body:door (1) · Structure:body (1)
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Visibility:defroster/Defogger/Hvac System 2015-08-19 · campaign 15V530000 · 290 vehicles
Defect: Thor Motor Coach (TMC) is recalling certain model year 2016 Axis and Vegas recreational vehicles manufactured March 26, 2015, to July 6, 2015. In the affected vehicles, the heating, ventilation and air conditioning control may lock on one setting, preventing the operator from changing the air flow, thereby eliminating the ability to defrost the windshield.
Risk: If the windshield cannot be defrosted, the driver's visibility may be affected, increasing the risk of a crash.
Fix: TMC has notified owners, and dealers will install a jumper harness to prevent the condition, free of charge. The recall began on September 1, 2015. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000103.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility 2020-12-07 · TSB 20-06 · Service Bulletin/Repair Instructions
it has been determined that certain 2016-2018 xs/vs equipped with a wexco butterfly wiper system may experience a wiper sweep angle that does not fully clear the field of view for the driver.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2020-07-22 · Structure:body · 62,000 mi“we were trapped in our rv at the gas station. we were parked and attempting to exit to get gas. we pulled the door latch (manufactured by trimark corp) to exit but the door would not open. the plunger would not retract from the lock position. eventually we were able to use a kitchen knife as a screwdriver (since our tools are kept outside of the mo…”
2017-08-21 · Structure:body:door · 9,000 mi“tl* the contact owns a 2016 thor vegas rv. the contact stated that the rv was taken to the lacey days dealer in tampa, florida for scheduled maintenance and the main door would not open. the service technician had to crawl through one of the windows to enter the rv. the inside plate was removed, but the door could not be opened. the mechanic had to…”
2017-07-12 · Visibility/Wiper · 1,500 mi“wipers aren't aligned properly. during use they bump into each other causing them to lock up. multiple trips to dealer to fix hasn't improved problem. dealer says it is a known issue with thor affecting multiple models but nothing has been done to correct the problem, which seems to be in the design of the wiper arm angle. had to use shorter wiper …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.