2016 Turtle Top Odyssey problems, complaints & recalls

Defect: Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Fix: Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.

Defect: Turtle Top is recalling certain model year 2016 Odyssey transit buses manufactured December 17, 2015, to March 29, 2016. These vehicles are equipped with seats that may separate from the base frame due to bolt failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection", and 213, "Child Restraint Systems."

Risk: In the event of a crash, the seat can separate from the base frame, increasing the risk of injury to the seat occupant.

Fix: Turtle Top will notify owners, and dealers will replace the seats, free of charge. The recall began on June 22, 2016. Owners may contact Turtle Top customer service at 1-574-831-4340. Turtle Top's number for this recall is 16E-037.