2016 Vermeer Ax19 problems, complaints & recalls
Safety recalls (2)
Structure:frame And Members 2021-04-21 · campaign 21V270000 · 286 vehicles
Defect: Vermeer Manufacturing Company (Vermeer) is recalling certain 2015-2021 AX19 brush chipper trailers. A crack may develop in the undercarriage frame and cause the frame to bend.
Risk: A bent frame may cause a loss of control, increasing the risk of a crash.
Fix: The remedy is still under development. Vermeer issued owners an interim notification letter on May 27, 2021. Owner notification letters were mailed on June 17, 2021. Owners may contact Vermeer customer service at 1-800-829-0051 ext. 7060. Vermeer's number for this recall is IK4078.
Wheels:lugs/Nuts/Bolts/Studs 2020-02-13 · campaign 20V085000 · 8,040 vehicles
Defect: Vermeer Manufacturing Company (Vermeer) is recalling certain 2016-2020 BC1000XL, BC1200XL, BC1500, and AX19 brush chipper trailers. Incorrect lug nuts may have been installed, possibly resulting in the lug nuts loosening.
Risk: If the lug nuts loosen while the vehicle is in motion, the wheel may detach and become a road hazard, or there may be a loss of control of the trailer. Either scenario increases the risk of a crash.
Fix: Vermeer will notify owners and dealers will provide replacement 17.5 wheel/tire assembly, new wheel maintenance safety sign, tire specification placard, and supplemental operators and maintenance manual with wheel maintenance instructions, free of charge. Owner renotification letters were mailed February 24, 2022. The recall began July 6, 2020. Owners may contact Vermeer customer service at 1-800-829-0051, extension 7060. Vermeer's number for this recall is IK3922.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Wheels 2020-02-28 · SVC2020-052 Rev. · Service Bulletin/Repair Instructions
beginning in august 2016 through early february 2020, specific wheels (steel rim) with bolt pattern 8 on 6½ inch circle to be used with 5/8" studs provided by a supplier: -have an incorrect lug nut contact area causing wheel lug nuts to loosen; and/or -can develop possible cracks causin
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.