2017 Arboc Spirit Of Mobility problems, complaints & recalls
Safety recalls (2)
Structure:emergency:escape/Egress/Exit 2019-12-09 · campaign 19V870000 · 35 vehicles
Defect: ARBOC Specialty Vehicles, LLC (ARBOC) is recalling certain 2017-2019 Spirit of Freedom and Spirit of Mobility vehicles equipped with Specialty Prolo Roof Hatches. The roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Fix: ARBOC will notify owners, and Specialty will replace the roof hatch handles free of charge. The recall began December 19, 2019. Owners may contact ARBOC customer service at 1-866-953-5555 or Specialty customer service at 1-800-951-7867.
Seats 2018-11-16 · campaign 18V813000 · 62 vehicles
Defect: ARBOC Specialty Vehicles, LLC (ARBOC) is recalling certain 2015-2018 ARBOC Spirit of Freedom, Spirit of Mobility and Spirit of Independence-Pro Master transit buses, equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the re
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: ARBOC has notified owners, directing them to contact Freedman for repairs of the foldaway seat, free of charge. The recall began November 29, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or ARBOC at 1-574-825-4880.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2018-08-02 · AR861 · Service Bulletin/Repair Instructions
ar861-upper shock/track bar mount inspection and repair. complaint-upper plates previously installed in ar839 are cracking and pulling away from frame. cause-insuffiecient/bad welds not holding under loads. correction-inspect/correct welds including drilling 1/8" stop holes into frame at the end of
Structure:frame And Members 2018-08-02 · AR860 · Service Bulletin/Repair Instructions
ar860-front pivot mount inspection and repair. complaint-pivot mount bolts having repeated premature failure. cause-spring pivot bolt movement allowed by elongated mounting hole. correction-inspect/replace bolt. labor allowance 2 hours per unit. vehicles affected-units that have completed ar831 and
Electrical System 2017-09-21 · AR847 · Service Bulletin/Repair Instructions
ar847-loose thermo king power & ground lugs inspection-repair. complaint-power/ground lugs looseat connection points at circuit breaker or ground bar. cause-lugs incorrectly crimped or loose connections at circuit breaker or ground bar. correction-review lugs for secure installation and lug crimp (r
Electrical System 2017-09-13 · AR845 · Service Bulletin/Repair Instructions
ar845-replacing underhood 100a with 120a circuit breaker. complaint-100a circuit breaker tripping prematurely. cause-manufacturing tolerances of the breaker and the temperature derate curve associated with the breaker. correction-replace underhood 100a with 120a circuit breaker. affects 2017 som un
Suspension 2017-06-28 · AR842 · Service Bulletin/Repair Instructions
complaint: desiccant dryer filters failing within months of installation which potentially leads to failure of pressure transducer and thomas compressor. cause-tanks need to be drained daily instead of previous instruction of every oil change. correction- add 1200651 (pull-cord drain valve), 1401863
Equipment Adaptive/Mobility 2017-06-27 · AR841 · Service Bulletin/Repair Instructions
complaint-dedicated micros box bracket cracking. cause-bracket 1309054 does not have enough material between slotted hole and exterior edge of part. correction- replace bracket 1309054 with revised bracket 1310546. affects only dallas dart buses.
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.