2017 Atc Quest problems, complaints & recalls
Safety recalls (2)
Equipment 2019-12-23 · campaign 19V921000 · 232 vehicles
Defect: Aluminum Trailer Company (ATC) is recalling certain 2016-2019 Quest Stacker trailers. The guide block may fail causing the car lift to drop into the tilt position.
Risk: While in tilt position, lift may become unseated from the ladder causing front end of lift to fall, increasing the risk of injury.
Fix: ATC will notify owners and dealers will replace the existing guide blocks with an improved guide block made from Nylatron, free of charge. The recall is expected to begin February 10, 2020. Owners may contact ATC customer service at 1-877-441-2440, extension 342.
Latches/Locks/Linkages 2017-02-17 · campaign 17V110000 · 16 vehicles
Defect: Aluminum Trailer Company (ATC) is recalling certain 2017 bumper-pull Quest trailers equipped with the Stacker package and either three, 6000lb or two, 7000lb axles. In the affected vehicles, the trailer walls may flex and allow the lift platform to disengage from the safety lock. If this happens when the lifting chains are slack, the lift platform may unexpectedly drop.
Risk: If the platform unexpectedly drops, it can increase the risk of injury.
Fix: ATC will notify owners, and dealers will install a flange to prevent the lift from slipping out of the safety lock, free of charge. The recall began on April 18, 2017. Owners may contact ATC customer service at 1-574-773-2440. ATC's number for this recall is STKR-LIFT.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.