2017 Cadillac Cts problems, complaints & recalls
Most-reported problem areas: Steering (7) · Power Train (7) · Wheels (3)
🧭 Reliability snapshot
Compared against other Cadillac Cts model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Steering:electric Power Assist System 2025-03-20 · campaign 25V175000 · 934 vehicles
Defect: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
Risk: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Fix: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.
Steering:electric Power Assist System 2019-02-07 · campaign 19V086000 · 26,772 vehicles
Defect: General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
Risk: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Fix: GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.
Service bulletins (1,396)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-21 · PIP5700H · Service Bulletin/Repair Instructions
this pi communicates the proper part numbers for transmission connectors and internal harness to prevent confusion when ordering
Unknown Or Other 2026-09-04 · PIP4902W · Service Bulletin/Repair Instructions
this preliminary information advises a dealer on how to email gds2 session logs into technical assistance.
Unknown Or Other 2026-07-21 · PIT5099J · Service Bulletin/Repair Instructions
pi to help diagnose a/c concern
Unknown Or Other 2026-04-01 · PIT3271Q · Service Bulletin/Repair Instructions
this preliminary information communicates information about how to determine if a wheel and tires size change is available.
Unknown Or Other 2026-03-09 · PIP6104 · Service Bulletin/Repair Instructions
this preliminary information communicates the steps on how to save a gds2 session log and upload to a technical assistance case in cx connect.
Showing the 6 most recent of 1,396 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-13 · Steering · 45,000 mi“the contact owns a 2017 cadillac cts. the contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. the service power steering message was displayed. the failure had occurred while the contact was in the middle of traffic. the dealer was made aware of the failure. the contact referenced …”
2025-12-20 · Seats“the airbag warning light appeared 45 days ago. i immediately took my 2017 cadillac to the dealer (sewell cadillac of houston). the vehicle is covered under a sewell extended warranty until 2028. the dealer performed troubleshooting and determined that the passenger seat sensors/module (part # 84567224 ) was defective. the inspector for the sewell …”
2025-11-23 · Steering“the power steering went out on the vehicle. i was not driving at the time. there was a recall on these vehicles pertaining to the eps module.…”
2025-09-20 · Unknown Or Other“the cadillac cue screen cracks and becomes unresponsive. when driving this is effecting anything related to system including navigation, radio, hvac, phone and all other functions creating a distraction to the driver that could lead to an accident. this is not the first time that this has happened to me and i’ve noticed that each time the issue is …”
2025-09-20 · Power Train“i purchased this vehicle is certified preowned cadillac and during the warranty time i had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. i took it to the dealer and as per a service bulletin, they flushed the transmission fluid and replaced th…”
2025-09-05 · Unknown Or Other“onstar is unable to communicate with my vehicle. when i bought the car 2 years ago, it connected fine. not onstar is unable to ping my car. appears the. module goes out on a lot of cars since i was told it is on back order and not sure if that was the true peoblem…”
2025-07-12 · Steering“unknown i have been driving my car for 2 years now. for about the last year the steering in has been handling horrible and i have checked all parts every think is in good condition. i have read online it's a common problem and i see it as a safety concern especially since it's recalled on the same vehicle different vin. so when driving down the hi…”
2025-07-12 · Power Train“i began hearing a “hum” when driving my vehicle and dismissed it thinking it was the type of low profile, no flat tires. after a getting new tires, brakes, brake pads, and control arms, we still heard the “hum” and it continued to get louder. we took the car to 4 different places where they all stated the rear differential is the problem. i never h…”
2025-03-14 · Air Bags“passenger sensing device for the passenger seat is failing intermittently. service airbag light is coming on periodically, and, when it does, the passenger "airbag on" light fails to illuminate even if a passenger over 100 lbs is in the seat. this is a long recurring issue with all gm cars where the sensing pad goes bad. …”
2025-03-04 · Steering“power steering went out and exhibited the same symptoms as gm recall n182182760, but my vin is not included in the recall.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.