2017 Ducati Supersport problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (4) · Power Train (1) · Fuel/Propulsion System (1)
Safety recalls (4)
Service Brakes, Hydraulic 2021-05-04 · campaign 21V315000 · 5,909 vehicles
Defect: Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.
Risk: Air in the system may reduce effectiveness of the rear brakes, increasing the distance required to stop and the risk of a crash.
Fix: Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.
Power Train:manual Transmission 2018-11-27 · campaign 18V835000 · 2,742 vehicles
Defect: Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Monster 1200, Monster 821, SuperSport and SuperSport S motorcycles. The shift lever may have been incorrectly assembled, possibly resulting in the shift knob detaching from the lever.
Risk: If the shift knob detaches, the rider may not be able to shift gears, increasing the risk of a crash.
Fix: Ducati will notify owners, and dealers will inspect the gear lever shift knob tightness, replacing it as necessary, free of charge. The recall began January 14, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-007.
Visibility:rearview Mirrors/Devices 2018-11-09 · campaign 18V793000 · 1,676 vehicles
Defect: Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Supersport motorcycles. Vibrations may distort the images in the mirrors, reducing the driver's visibility.
Risk: Reduced rearward visibility can increase the risk of a crash.
Fix: Ducati will notify owners, and dealers will replace the mirrors with new mirrors, free of charge. The recall began January 28, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-005.
Fuel System, Gasoline 2018-06-05 · campaign 18V371000 · 1,462 vehicles
Defect: Ducati North America (Ducati) is recalling certain 2017-2018 Ducati Supersport, and Supersport S motorcycles. The Airbox blow-by and fuel tank overfill hoses may be routed too close to the exhaust manifold, which may cause the hoses to melt.
Risk: If the hoses melt, it can cause a fuel leak, increasing the risk of a fire.
Fix: Ducati will notify owners, and dealers will inspect the hose routing and correct as necessary, free of charge. The recall began on July 6, 2018. Owners may contact Ducati customer service at 1-888-391-5446.
Service bulletins (36)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2024-01-18 · SRV-SRB-24-001 · Service Bulletin/Repair Instructions
procedure for assessing front fork oil leaks. applicability: all models. this service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. the purpose is prevent technicians from mistaking oozing oil or assembly grease, for legit
Service Brakes, Hydraulic 2024-01-02 · SRV-SRB-23-073 · Service Bulletin/Repair Instructions
rear brake system update summary. applicability: all models. this service bulletin replaces and cancels bulletin srv-srb-23-060 published on 12/19/2023. this service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever
Service Brakes, Hydraulic 2023-12-19 · SRV-SRB-23-060 · Service Bulletin/Repair Instructions
rear brake system update summary. applicability: all models. this service bulletin replaces and cancels bulletin srv-srb-23-053 published on 10/17/2023. this service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever
Service Brakes, Hydraulic 2023-07-17 · SRV-SRB-23-036 · Service Bulletin/Repair Instructions
guided diagnosis for front brake system bleeding. applicability: all models. this service bulletin replaces and cancels the previous bulletin srv-srb-20-014 published on 4/17/2020. it provides dealers and service managers with needed information to correctly bleed the front brake system of the var
Power Train 2023-07-13 · SRV-SRB-23-037 · Service Bulletin/Repair Instructions
finial drive chain maintenance precautions. applicability: all models and model years (except xdiavel). this service bulletin replaces and cancels the previous bulletins: srv-srb-18-030 published on 05/11/2018, srv-srb-19-046 published on 12/31/2019, srv-srb-20-050 published on 11/24/2020. it provi
Engine And Engine Cooling 2023-07-10 · SRV-SRB-23-018R1 · Service Bulletin/Repair Instructions
procedure for analysis and control of oil and coolant leaks from engine_rev.01. applicability: all models. this service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. the use of a prescribed leak trace powde
Showing the 6 most recent of 36 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-02-03 · Fuel/Propulsion System“the fuel gauge has gone bad multiple times. some times the fuel gauge will go to zero with fuel still in it or it will stick at half tank when it is less than that. my local ducati service center has replace the fuel gauge 3 times now and the bike only has 3500 miles on it. talking to the service manager he says this is a known issue but ducati …”
2021-03-04 · Power Train · 7,000 mi“motorcycle is equipped the ducati quick shifter (dqs). when downshifting from 3rd to 2nd bike will occasionally, at least once per outing, pop out of gear and go into a 'false' neutral. very disconcerting especially when going into a corner. have repeatedly complained to my dealership about the situation but they seem not able to replicate the i…”
2020-02-17 · Unknown Or Other · 968 mi“purchased bike new in august 2018 and has less than 1k miles. unexplained leak has developed near air intake. leak identified near the end of january 2020. rear brake identified today as completely inoperable but brake fluid reservoir is full. no error messages or system failure alerts including a malfunction of the abs system was captured by the b…”
2017-10-04 · Visibility/Wiper · 7 mi“rear view mirrors excessively vibrate under moderate to hard acceleration, making it almost impossible to see anything behind rider.…”
2017-09-01 · Visibility/Wiper · 250 mi“both rear view mirrors vibrate excessively while in motion rendering them unusable. unable to determine distance or speed of surrounding vehicles while in motion. images in the mirror are a complete blur.…”
2017-06-15 · Visibility/Wiper · 4 mi“while riding the motorcycle the two rear view mirrors vibrate to such an extent that you cannot see what is behind you. this is dangerous and defeats the purpose of having rear view mirrors. i have contacted ducati north america about this and they won't acknowledge that there is a problem. if you read all 161 posts on the ducati supersport foru…”
2017-06-15 · Visibility/Wiper · 500 mi“rear view mirrors vibrate too much to be able to see traffic behind clearly when riding.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.