2017 Dutchmen Voltage problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Suspension (1)
Safety recalls (5)
Tires 2019-01-07 · campaign 19V026000 · 288 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Endurance and 2017-2019 Dutchmen Voltage Travel Trailers. The tires may contact with the rear floor support, affecting the trailer's handling.
Risk: Tire contact with the floor support while being towed can affect vehicle handling, increasing the risk of a crash.
Fix: Keystone has notified owners, and dealers will cut a notch in the floor support to provide sufficient clearance between the tire and the floor support, free of charge. The recall began on January 15, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone RV's number for this recall is 19-338.
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational Vehicle/Trailer 2017-05-23 · campaign 17V335000 · 249 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2017-2018 Dutchmen Voltage trailers equipped with the Onan 5.5 generator option. The fuel line may have been clamped incorrectly to the generator.
Risk: The incorrectly clamped fuel line may disconnect, possibly causing a fuel leak and increasing the risk of fire.
Fix: Keystone will notify owners, and dealers will properly clamp the fuel line to the generator, free of charge. The recall began on May 31, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-285.
Structure:body:door:hinge And Attachments 2016-12-16 · campaign 16V908000 · 1,608 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2017 Keystone Carbon and Raptor fifth wheel recreational trailers, and 2016-2017 Fuzion and Dutchmen Voltage fifth wheel recreational trailers. The affected vehicles have rear cargo door hinges with welds on the hinge pin and hinge plate that may be insufficient, and as a result, the top of the door may swing down with more force than normal.
Risk: If the door does not open as expected, there would be an increased risk of injury to those in the door's path.
Fix: Keystone will notify owners, and dealers will replace the ramp door hinge, free of charge. The recall began on January 13, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-274.
Trailer Hitches:fifth Wheel Assembly 2016-07-29 · campaign 16V564000 · 19 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain model year 2017 Dutchmen Voltage toy hauler fifth wheel trailers manufactured March 11, 2016, to June 14, 2016. The affected vehicles were incorrectly built with a 18,000 lb rated fifth wheel pin box hitch instead of a 21,000 lb rated hitch.
Risk: If the vehicle is loaded to a weight greater than 18,000 lbs, the pin box can fail, possibly resulting in the trailer separating from the tow vehicle and increasing the risk of a crash.
Fix: Keystone notified owners, and dealers will remove and replace the pin box inner with one rated for 21,000 lbs, free of charge. The recall began on August 5, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-259.
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
letter to dealers for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if
Structure 2019-12-10 · KSB-191007 · Service Bulletin/Repair Instructions
this is the repair instructions for ksb-191007. this process describes the repair where under certain temperature conditions the norco slide cable system gearbox may leak oil/grease on the slide roof membrane. the ksb describes how to install a drip pan to prevent damage to the roof membrane, and ma
Electrical System:wiring 2017-08-31 · 16-258 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 16-258 for the voltage energy management.
Equipment 2016-12-27 · 16-273 · Service Bulletin/Repair Instructions
this communication is the final customer notification for advisory 16-273 for the voltage generator hour meter.
Equipment 2016-12-27 · 16-273 · Service Bulletin/Repair Instructions
this communication is informing dealership service departments of advisory 16-273 for the voltage generator hour meter.
Electrical System:wiring 2016-12-22 · 16-273 · Service Bulletin/Repair Instructions
this advisory 16-273 involves certain voltage fifth wheels. it has been determined that on some 2017 voltage models the generator hour meter will not turn off due to the wires being connected incorrectly on the backside of the hour meter.
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-05-13 · Suspension · 10,000 mi“leaf spring hangers are bending from turns due to poor design and no reinforcement. after so many times that they bend back and forth stress points are created and the metal fatigues and snaps, and the suspension and axle becomes unhinged from the trailer at the point of failure without the knowledge of the persons towing it, creating erratic hand…”
2018-07-03 · Wheels · 2,500 mi“westlake tires failing ' operating tire pressure: 80psi cold ' avg operating speed: 55-60mph ' trailer load: light, no toy in the rear ' eeztire tire pressure monitoring system - 4 sensors november 1, 2017 ' approx mileage at time of incident: 1,300 miles since purchase date left on nov 1, 2017 for a trip from ca to co. being very wear…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.