2017 Forest River Rockport problems, complaints & recalls
Safety recalls (5)
Structure:body:hatchback/Liftgate:hinge And Attachments 2024-05-03 · campaign 24V313000 · 54 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2011, 2016-2019, 2021-2024 Rockport Work Trucks. The rear liftgate may have been installed without a U-bolt on the driver and passenger side, which can allow the liftgate to fall to the ground when loaded.
Risk: A liftgate that falls unexpectedly increases the risk of injury.
Fix: Dealers will inspect and replace the U-bolts, as necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Forest River Customer Service at 1-574-522-7599. Forest River's number for this recall is 65-1700.
Structure:body:roof And Pillars 2020-01-20 · campaign 20V029000 · 4,105 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2014-2019 Rockport Work Truck vehicles. The roof and front cap may have been improperly fastened together, potentially allowing the roof to detach from the front cap and vehicle.
Risk: If the roof detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.
Fix: Forest River will notify owners, and dealers will inspect the vehicles and properly secure the roofs, as necessary, free of charge. The recall began February 3, 2020. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 51-1123.
Electrical System:wiring:fuses And Circuit Breakers 2019-03-29 · campaign 19V258000 · 146 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2017-2019 Rockport work trucks. The inline fuse that protects the cargo and compartment lights circuit may not have been installed during production.
Risk: Without inline fuse protection, excess current cause the wiring to melt, increasing the risk of a fire.
Fix: Forest River has notified owners, and dealers will install an inline fuse, free of charge. The recall began April 8, 2019. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 29-0987.
Equipment 2017-11-22 · campaign 17V756000 · 365,885 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-20
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Forest River will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on December 27, 2017. Owners may contact Forest River customer service at 1-800-348-7440, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Forest River's number for this recall is 51-0544.
Power Train:driveline:driveshaft 2017-07-06 · campaign 17V430000 · 557 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2017 Glaval Commute; 2017-2018 Crossfit; 2016-2017 Starcraft Candidate II and Prodigy Bus; 2015-2017 Starcraft Starlite recreational transit buses; and one 2017 Rockport work truck. These vehicles were built on Ford Transit chassis. In the affected vehicles, the flexible coupling connecting the transmission to the driveshaft may prematurely fail.
Risk: If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in 'Park' but the parking brake is not applied. These scenarios may increase the risk of a crash.
Fix: Forest River will notify owners, and as an interim repair, Ford dealers will replace the flexible coupling on any vehicle with more than 30,000 miles. A final remedy repair of a redesigned flexible coupling or a revised driveshaft equipped with a universal joint is being developed and is expected in early 2018. These repairs will be made free of charge. The recall began on August 28, 2017. Owners may contact Ford customer service at 1-800-392-3673 or Forest River customer service at 1-800-34
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:software 2017-07-31 · 240457 · Service Bulletin/Repair Instructions
on certain vehicles, the electronic brake control module (ebcm) is not able to be unlocked due to a mismatch between programming seed and device key. module unlock allows for a calibration or software updated used for service or vehicle content change.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.