2017 Freightliner Custom Chass Xcm problems, complaints & recalls
Safety recalls (1)
Fuel System, Diesel 2017-07-19 · campaign 17V450000 · 74 vehicles
Defect: Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaft, resulting in a loss of fuel pump function.
Risk: Failure of the fuel pump will result in a sudden engine stall with no warning, and with no ability to restart, increasing the risk of a crash.
Fix: Cummins will send notices to the owners of the affected vehicles and Cummins dealers will replace the fuel pumps, free of charge. The recall began on September 11, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL744.
Service bulletins (87)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Diesel 2019-08-07 · 18SP726Rev · Service Bulletin/Repair Instructions
this service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, p-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
Equipment 2019-08-07 · 19-008WI · Service Bulletin/Repair Instructions
warranty information letter sent to customers regarding new refrigerator supplier for returning parts.
Fuel System, Diesel 2019-08-07 · 18SP725Rev · Service Bulletin/Repair Instructions
this service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, p-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
Equipment 2019-08-05 · DOC-1034452 · Service Bulletin/Repair Instructions
training solution created by dtna to provide guidance to customers when searching for service information for components and systems not owned by daimler trucks north america (dtna).
Structure 2018-10-19 · ICI18-032 FL788- · Service Bulletin/Repair Instructions
interim recall notice fl788- fccc motorhome chassis rear pdm?s
Equipment 2018-03-01 · SF554 · Service Bulletin/Repair Instructions
sf554 fccc motorhome valve stem stabilizers
Showing the 6 most recent of 87 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.