2017 Grand Design Imagine problems, complaints & recalls
🧭 Reliability snapshot
Compared against other Grand Design Imagine model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (5)
Equipment:recreational Vehicle/Trailer:lpg Systems 2021-05-26 · campaign 21V393000 · 55,508 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2016-2021 Imagine, Transcend, and Momentum travel trailers. The LP regulator that controls the LP gas pressure may fail, allowing excessive gas pressure that causes the appliance flame to increase.
Risk: Excessive gas pressure and a larger than intended appliance flame can increase the risk of a fire.
Fix: Dealers will replace the LP regulator, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910023.
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2017-12-08 · campaign 17V789000 · 3,969 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Risk: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Fix: Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Electrical System:wiring 2017-10-04 · campaign 17V620000 · 3,621 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine recreational trailers. The wires at the air conditioning unit may detach from the connector and the loose wires may short circuit.
Risk: A short circuit increases the risk of a fire.
Fix: Grand Design has notified owners, and dealers will change the existing wire connectors for the air conditioning unit to positive retention wire connectors, free of charge. The recall began on October 23, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910010.
Equipment:recreational Vehicle/Trailer 2017-04-25 · campaign 17V271000 · 1,662 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Imagine travel trailers. The screws that secure the slide room mechanism columns may shear, allowing the slide room to extend while the trailer is being towed.
Risk: If the slide room opens during transit there would be an increased risk of a crash.
Fix: Grand Design will notify owners, and dealers will replace the slide mechanism column securing screws, free of charge. The recall began on May 15, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910009.
Equipment:recreational Vehicle/Trailer:lpg Systems:lines And Fittings 2016-05-25 · campaign 16V355000 · 1,300 vehicles
Defect: Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.
Risk: If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.
Fix: Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.
What owners report
2024-04-28 · Unknown Or Other“removed the winter cover for the rv and the laminated cover for the tongue jack was disintegrated, exposing the power switches and light. this jack was already previously replaced due to the same, or similar problem. the replacement jack has the same touch pad cracking problem as the original jack. i do not know if the jack may extend on its own if…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.