2017 Hometown Trolley Streetcar problems, complaints & recalls
Safety recalls (3)
Service Brakes, Air:disc:caliper 2019-01-11 · campaign 19V029000 · 5 vehicles
Defect: Double K Inc. (Double K) is recalling certain 2017-2018 Hometown Trolley Villager, Mainstreet, and Steetcar trackless trolley buses, built on a Daimler trucks North America (DTNA) Freightliner chassis. The brake caliper mounting bolts may have been insufficiently tightened.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Fix: Double K will notify owners, instructing them to contact a DTNA dealer to have the brake caliper mounting bolts checked and tightened, free of charge. The recall began February 11, 2019. Owners may contact Double K customer service at 1-715-478-5095 or DTNA customer service at 1-800-547-0712. Double K's number for this recall is FL794A-V.
Service Brakes, Air:disc:caliper 2019-01-11 · campaign 19V030000 · 5 vehicles
Defect: Double K, Inc is recalling certain 2017-2019 Hometown Trolley Villager, Mainstreet, and Streetcar trackless trolley buses, built on a Daimler trucks North America (DTNA) Freightliner chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Risk: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Fix: Double K will notify owners, instructing them to contact a DTNA dealer to have the brake caliper mounting bolts checked and tightened, free of charge. The recall began April 5, 2019. Owners may contact Double K customer service at 1-715-478-5095 or DTNA customer service at 1-800-547-0712. Double K's number for this recall is F772A-K.
Seat Belts:front:buckle Assembly 2017-09-20 · campaign 17V582000 · 16 vehicles
Defect: Double K Inc. (Double K) is recalling certain 2016-2017 Hometown Trolley Villager, Mainstreet, and Streetcar trackless trolley buses, equipped with Recaro Commercial Bus Driver Seats, models Ergo R, Ergo D, AM71, AM72 and AM80. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numb
Risk: If the seat belt cannot be latched, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
Fix: Double K will notify owners, and dealers will replace the buckle housings, free of charge. The recall began on November 10, 2017. Owners may contact Recaro customer service at 1-248-364-3818 or Double K customer service at 1-715-478-5090. Double K's number for this recall is 17E035.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.