2017 Honda Clarity Fuel Cell problems, complaints & recalls
Most-reported problem areas: Steering (1) · Fuel/Propulsion System (1) · Equipment (1)
Safety recalls (3)
Equipment:electrical 2019-04-18 · campaign 19V315000 · 1,082 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles. Internal components may corrode and cause the water pump to fail.
Risk: A failure of the water pump can cause the vehicle to stall, increasing the risk of crash.
Fix: Honda will notify owners, and dealers will replace the water pump, free of charge. The recall began June 10, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is L4N.
Electrical System:software 2018-12-20 · campaign 18V921000 · 1,082 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles previously repaired under recall 18V-068. The previous software remedy may have been incomplete. As a result, the fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have a partial or complete loss of power.
Risk: A loss of power can increase the risk of a crash.
Fix: Honda has notified owners, and dealers will update the FC-ECU software, free of charge. The recall began February 14, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A3O.
Hybrid Propulsion System 2018-01-25 · campaign 18V068000 · 471 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2017 Clarity Fuel Cell vehicles. The fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have reduced, or a complete loss of, power.
Risk: A loss of power can increase the risk of a crash.
Fix: Honda will notify owners, and dealers will install a software update, free of charge. The recall began February 28, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R0L.
Service bulletins (27)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2022-09-21 · ONL6CK09212022 · Service Bulletin/Repair Instructions
owner's notification letter - product update - our records indicate that a product update has not been completed on this vehicle (vehicle identification number xxxxxxxxxxxxxxxxx). the software that monitors the temperature in the fuel cell tank may not be up to date. this may cause the vehicle to in
Electrical System 2022-09-16 · A22090A · Service Bulletin/Repair Instructions
dealer message - in the event you experience a sub tank wire harness rodent damage on the 2017â2020 clarity fcv, after repairing / replacing the wire harness, wrap the areas shown below with rodent deterrent tape, p/n 4019-2317.
Fuel System, Gasoline 2020-12-09 · A20-092 · Service Bulletin/Repair Instructions
service bulletin - the customer cannot refuel the vehicle completely at certain hydrogen stations.
Fuel System, Diesel:storage:tank Assembly 2020-10-21 · A20-061 · Service Bulletin/Repair Instructions
service bulletin - the mil comes on with dtc p1fbf (air pump controller failure [internal failure warning]) during startup.
Fuel System, Other:storage:tank Assembly 2020-09-02 · A20-061 · Service Bulletin/Repair Instructions
service bulletin - the mil comes on with dtc p1fbf (air pump controller failure [internal failure warning]) during startup.
Fuel System, Diesel:storage:tank Assembly 2020-04-06 · A19-054_version3 · Service Bulletin/Repair Instructions
service bulletin - the fuel cell (fc) system uses an electric water pump to circulate insulating fluid and remove excess heat from the fuel cell stack. during manufacturing, the water pump's magnetic surface was not treated for corrosion resistance. over time, the corrosion may prevent the water pum
Showing the 6 most recent of 27 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-11-12 · Fuel/Propulsion System · 10,000 mi“tl* the contact owns a 2017 honda clarity fuel cell. while driving approximately 65 mph, the fuel system indicator illuminated. the vehicle was taken to dublin honda (877-418-8323, located at 6300 dublin blvd, dublin, ca 94568), but the technician was unable to diagnose a hydrogen vehicle. the manufacturer was made aware of the failure and instruct…”
2019-09-24 · Equipment“tl* the contact owns a 2017 honda clarity fuel cell. the contact received a recall notification for nhtsa campaign number: 19v315000 (equipment) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. ken harvey's dublin honda (6300 dublin blvd, dublin, ca 94568) confirmed parts were not available. the manufactu…”
2018-02-22 · Steering · 1,400 mi“the car was parked for about 10 mins. return to car and start it. the 'power management' warning displayed. following with brake system, tpms, electric power steering, and rdm inoperate message show up. car could not start up.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.