2017 Hymer Aktiv problems, complaints & recalls

Defect: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.

Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Fix: Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hyme

Defect: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2016-2018 Hymer Aktiv recreational vehicles, built on RAM Promaster chassis and equipped with a Continental kit (CK). The exhaust pipe may melt the rear bumper cover and the vehicle wiring in that area.

Risk: The exhaust heat can melt the taillight wiring, causing the tail light not to function, increasing the risk of a crash. Additionally, the exhaust heat can burn anyone that contacts the bumper cover immediately after the vehicle has been operated.

Fix: Erwin Hymer has notified owners, and dealers will install a new tailpipe that redirects the exhaust down, away from the bumper area, free of charge. The recall began on September 1, 2017. Owners may contact Erwin Hymer customer service at 1-844-464-3735.