2017 International Workstar problems, complaints & recalls
Safety recalls (5)
Electrical System:wiring 2023-04-06 · campaign 23V248000 · 42,054 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.
Risk: An overheated electrical circuit can increase the risk of a fire.
Fix: Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm):software 2020-12-23 · campaign 20V810000 · 17,213 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.
Risk: Unexpected Vehicle movement can increase the risk of a crash or injury.
Fix: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.
Fuel System, Diesel: Pre-Heater 2020-04-17 · campaign 20V219000 · 27,421 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also
Risk: A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Fix: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.
Exterior Lighting:brake Lights 2019-03-26 · campaign 19V239000 · 7 vehicles
Defect: Custom Fab & Body LLC (Custom Fab & Body) is recalling certain 2018 Ford F-650 XLT Crew Cab, 2017-2018 International 7500 4x4, and 2018 International 7500 4x2, Freightliner M2-112 and M2-106, and Kenworth T-370-based emergency vehicles equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Fix: Custom Fab & Body has notified owners, instructing them to contact Whelen for replacement lights, free of charge. The recall began April 11, 2019. Owners may contact Whelen customer service at 1-860-526-9504.
Fuel System, Diesel: Pre-Heater 2019-03-20 · campaign 19V216000 · 23,122 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.
Risk: A fire increases the risk of injury. An engine stall can increase the risk of crash.
Fix: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.
Service bulletins (207)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-04 · IK2600284 · Service Bulletin/Repair Instructions
this document aims to enable technicians to: 1. accurately identify third generation maxxforce medium duty engine control systems. 2. understand the programming intricacies related to these systems. 3. autonomously execute programming tasks without needing technical support.
Electrical System 2026-07-21 · IK1900198 · Service Bulletin/Repair Instructions
this article only applies to models w/ 0016uzl built between 06/23/2014 – 05/11/2020 or models w/ 0016uzl w/ safety recall 14516 completed reference the appropriate technician manual for models outside of this population. safety recall 14516 has been issued for units built before june 23, 2014. for
Engine 2026-02-05 · IK2600090 · Other
new carb idle reduction change request
Electrical System 2026-02-03 · IK4300035 · Service Bulletin/Repair Instructions
this tool is designed to compare diamond logic feature data across multiple vehicle configuration files. it allows users to quickly load files either manually or directly from the diamond logic builder vehicles folder using vin-based selection. as files are added or removed, the comparison runs auto
Engine 2026-01-26 · IK2600255 · Other
this document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. customer requested changes will be approved in accordance with the requirements specified in 40 cfr part 1037 to ensure continued compliance with green
Engine 2026-01-19 · IK2600256 · Service Bulletin/Repair Instructions
this article is intended to provide information for how to program international engines that have been sold to another company and installed in a chassis that does not have an international vin number. this may include detroit series 40 engines, perkins, street sweepers, cranes, fire trucks, genera
Showing the 6 most recent of 207 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.