2017 Isuzu Nrr problems, complaints & recalls
Most-reported problem areas: Air Bags (1)
Safety recalls (4)
Suspension:rear:springs:leaf Spring Assembly:u-Bolt, Leaf Spring To Axle 2021-03-19 · campaign 21V194000 · 258 vehicles
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Risk: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Fix: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
Equipment 2017-11-14 · campaign 17V726000 · 69,138 vehicles
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD vehicles, equipped with certain Walter Kidde Plastic-Handle Fire Extinguishers, models FC10 and FC110. These extinguishers may become clogged, preventi
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service at 1-855-262-3540 or they may also visit www.kidde.com and click on "Product Safety Recall" to order replacement fire extinguishers free of charge. Isuzu's number for this recall is V1705. Note: This recall includes fire extinguishers pr
Power Train:axle Hubs 2017-03-21 · campaign 17V191000 · 97,000 vehicles
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Risk: The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
Fix: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Structure:frame And Members 2017-02-17 · campaign 17V105000 · 21,000 vehicles
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
Risk: If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
Fix: Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Service bulletins (10)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2023-10-11 · WB23-X-001 · Service Bulletin/Repair Instructions
this bulletin provides information with regards to the isuzu commercial vehicle (cv) service policies and procedures manual (sppm). the isuzu cv sppm (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. performing these required procedures at th
Unknown Or Other 2023-05-08 · IB13-R-001G · Service Bulletin/Repair Instructions
this bulletin outlines the procedures for using the alpine exchange program (the "exchange program"). the exchange program must be used when any alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under
Exterior Lighting:turn Signal 2022-10-19 · IB22-N-001 · Service Bulletin/Repair Instructions
we have received reports of the front turn signal lenses cracking on isuzu vehicles. these lenses are cracking from the effects of being washed with alkaline detergents. alkaline detergents are typically used in industrial settings and are reactive with the paint, metals, and other materials u
Equipment 2022-08-30 · WB13-X-001B · Service Bulletin/Repair Instructions
isuzu commercial truck of america, inc. (icta) is providing the following procedural recommendations to improve dealer efficiency when submitting parts warranty claims. we strongly recommend dealers follow these procedures in order to avoid delays in parts warranty claim payments and/or claim charg
Equipment:other:owners/Service/Other Manual 2022-08-02 · WB13-X-001A · Service Bulletin/Repair Instructions
isuzu commercial truck of america, inc. (icta) is providing the following procedural recommendations to improve dealer efficiency when submitting parts warranty claims. we strongly recommend dealers follow these procedures in order to avoid delays in parts warranty claim payments and/or claim charg
Equipment Adaptive/Mobility 2022-07-20 · IB09-X-004C · Service Bulletin/Repair Instructions
the isuzu commercial truck of america (icta) service technical assistance center (tac) provides diagnostic support to isuzu dealer technicians repairing isuzu vehicles in and out of vehicle warranty. a tac case number will be issued solely for information tracking purposes and future contact refere
Showing the 6 most recent of 10 bulletins. Search all of them free at nhtsa.gov.
What owners report
2018-06-05 · Air Bags · 100 mi · 💥 crash“isuzu nrr vs right rear of a tractor of a tractor trailer combination. the isuzu's bumper traveled under the tractor and full impact was through the "a" pillar area of the isuzu nrr cab. *tt *js…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.