2017 Jayco Redhawk problems, complaints & recalls
Most-reported problem areas: Structure:body (1)
Safety recalls (3)
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2020-07-14 · campaign 20V405000 · 3,629 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
Risk: If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
Fix: Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
Visibility:power Window Devices And Controls 2018-08-27 · campaign 18V564000 · 170 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2015-2017 Jayco Redhawk motorhomes built on Chevrolet Van chassis. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.
Risk: High electrical resistance can increase the risk of a fire.
Fix: GM will notify owners, and GM dealers will replace the driver side door window switch, free of charge. The recall began on August 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.
Equipment:recreational Vehicle/Trailer 2016-08-01 · campaign 16V568000 · 2,240 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain model year 2013-2017 Redhawk motorhomes manufactured August 1, 2012, to June 24, 2016. The affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Risk: A flammable shower curtain may further fuel a fire, increasing the risk of injury.
Fix: Jayco has notified owners, and dealers will replace the shower curtains with curtains made with fire retardant, free of charge. The recall began August 11, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903318.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Gasoline 2023-02-23 · SRP 22-083 · Service Bulletin/Repair Instructions
standard repair procedure: 4k & 5.5k generator overheating â fuel hose protection. gas generators overheating while traveling. adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
Equipment 2016-11-01 · 16-033 · Service Bulletin/Repair Instructions
u-dinette table wobbled - fit of table leg into table top and floor bases loose - new bases and leg required.
What owners report
2017-04-28 · Structure:body · 1,000 mi“tl* the contact owns a 2018 (na) jayco redhawk xd. while the vehicle was stationary, the contact noticed a hole under the sofa bed that exposed the motor home's built-in generator. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 1,000. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.