2017 Mci D4000 problems, complaints & recalls
Safety recalls (2)
Equipment Adaptive/Mobility:wheelchair Lift/Ramp 2024-02-07 · campaign 24V073000 · 2,114 vehicles
Defect: Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Risk: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Fix: MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-18 · campaign 21V364000 · 1,845 vehicles
Defect: Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-009.
Service bulletins (17)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-11-05 · TSIB 24-03 · Service Bulletin/Repair Instructions
information to owners showing the proper procedure for checking the oil level in a bitzer hvac compressor.
Seats 2022-05-03 · TSIB 22-03 · Service Bulletin/Repair Instructions
technical service information bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
Equipment 2022-04-01 · ITS60421 · Service Bulletin/Repair Instructions
this technical instruction is a description of the inspections and cleaning procedures being recommended by mci due to the parts shortages which are impacting the repair inspections associated with nhtsa recall 21v-748. these are the same instructions as outlined in the previously submitted technica
Equipment 2022-03-17 · ITS60421 · Service Bulletin/Repair Instructions
this instruction to service (its) is a description of the inspections being recommedned by mci due to the parts shortages which are impacting the repair instructions associated with nhtsa recall 21v-748. these are the same instructions as outlined in the previously submitted technical service inform
Equipment 2022-02-04 · TSIB 22-01 · Service Bulletin/Repair Instructions
this is an upgrade to technical service information bulletin tsib 21-10 issued in january of 2022 which is specific to buses operating in severe duty and or corrosive environments. these bulletins have been issued to recommend interim inspection procedures required every 6000 miles on specifically e
Service Brakes, Hydraulic 2021-12-14 · TSIB 21-01 · Service Bulletin/Repair Instructions
this technical service information bulletin (tsib) describes an update from meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with meritor ex225 disc brakes, on either conventional, preset or unitized wheel-end
Showing the 6 most recent of 17 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.