2017 Mercedes-Benz Gle350 problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (8) · Exterior Lighting (8) · Electrical System (7)
🛣️ Complaints by mileage
25 NHTSA complaints that reported an odometer reading.
Safety recalls (7)
Fuel System, Gasoline:delivery:fuel Pump:control/Drive Module 2022-12-23 · campaign 22V955000 · 348,183 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Communication: Auto Crash Notification 2021-02-12 · campaign 21V072000 · 67 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Communication: Auto Crash Notification 2021-02-05 · campaign 21V058000 · 1,292,258 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Latches/Locks/Linkages:doors:latch 2017-12-18 · campaign 17V816000 · 8,700 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be.
Risk: If the door appears to be locked, the door may be unintentionally opened, increasing the risk of injury.
Fix: MBUSA will notify owners, and dealers will inspect the left rear door lock, replacing it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
Latches/Locks/Linkages 2017-02-08 · campaign 17V077000 · 5,882 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "O
Risk: In the event of a crash, if objects are not secured within the center console, they may strike the vehicle occupants, increasing their risk of injury.
Fix: MBUSA will notify owners, and dealers will modify the center console so that it remains latched in a crash, free of charge. The recall is expected to begin in early March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags:sensor:occupant Classification 2016-12-15 · campaign 16V903000 · 47,799 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly cla
Risk: If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
Fix: MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
Exterior Lighting:headlights 2016-10-20 · campaign 16V759000 · 2,215 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: If the low-beam headlights are out of adjustment, the driver's visibility may be reduced, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect and correct the headlight adjustment, as necessary, free of charge. The recall is expected to begin in November 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
Service bulletins (123)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Engine 2026-09-17 · LI20.10-P-075374 · Service Bulletin/Repair Instructions
complaint red coolant warning in instrument cluster. fault codes u019f00 or u019f87 current/stored in mrg1 control unit. cause various causes remedy perform guided test for fault code u019f with xentry diagnosis. verify the following connections are clean and tight. correct any problems and retest p
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Steering 2026-08-28 · LI46.35-P-067339 · Service Bulletin/Repair Instructions
complaint during part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. or rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). complaint does not impact the ability to safely steer or control
Electrical System 2026-08-06 · LI82.85-P-079087 · Service Bulletin/Repair Instructions
complaint a popup is seen on the hu with the message "data connection temporarily not available". potentially affected functionalities in ntg4.5, ntg5 1.weather 2.local search 3.ip radio 4.send2car 5.speech detection service 6.navigation 7.iheartradio 8.traffic cams cause mb apps is sundowned for al
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Showing the 6 most recent of 123 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-09 · Vehicle Speed Control“2017 mercedes-benz gle350, vin [xxx]. while driving, the vehicle intermittently displays multiple warning lights/messages and the power-steering assistance intermittently becomes heavy/stiff. the warnings rapidly appear and disappear and the problem can occur repeatedly while the vehicle is being driven. pressing/tapping around the front passenger-…”
2026-02-13 · Vehicle Speed Control · 💥 crash“car took off after going over railroad track, and accelerated without driver being able to control it. the breaks and steering went out as well. it’s like car was being driven remotely. crashed into fence, and there was no warning. the car accelerated. the car bounces back and forth when brakes are on, and again last year stopped in the middle of t…”
2026-01-02 · Unknown Or Other“i purchased a certified mercedes gle 350 with many advanced safety features. including a sos feature that allows i believe detects an accident and reports it to mercedes as well as allows me to press the sos button to manually contact mercedes to report a need for help plus other functions. thnis is a very important safety feature to me as i am ge…”
2025-11-30 · Unknown Or Other“panoramic sunroof suddenly exploded while driving. it was the rear section of the sunroof. there was a loud boom sound. there were no vehicles nearby kicking up rocks, etc. i jumped and screamed but managed to remain somewhat calm trying to figure out where the sound came from in the vehicle. i then realized it was the panoramic sunroof as sunlight…”
2025-11-25 · Vehicle Speed Control · 84,541 mi · 💥 crash“the contact owned a 2017 mercedes-benz gle350. the contact stated that while slowing at approximately 10 mph and making a right turn to pull into a driveway, the vehicle unintendedly accelerated and crashed into a fence and came to a stop. the contact had not sustained any injuries, and medical attention was not needed. a police report was not file…”
2025-10-28 · Unknown Or Other“i am writing to formally report a serious safety incident involving my mercedes-benz vehicle. while driving home recently, without any warning, i heard a sudden explosion that sounded like a gunshot. in an instant, shattered glass fell throughout the interior of the car, covering my daughter, grandson, and me. fortunately, the only other vehicle ne…”
2025-10-03 · Electrical System · 65,340 mi“the contact owns a 2017 mercedes-benz gle350. the contact stated that while driving approximately 65 mph, the center digital screen failed to function as intended while attempting to use the safety features. no warning light was illuminated. the vehicle was taken to a local dealer, where it was diagnosed, and determined that the command control uni…”
2025-03-24 · Vehicle Speed Control“while driving our 2017 mb gle 350-4matic at about 40 mph, it spontaneously downshifted to m1. we were in traffic, so this was a very dangerous for us and for the people behind us. we limped to our destination, not knowing what had happened or what to do. when we re-started the car the next day, it seemed ok. but after driving some distance, it spon…”
2025-03-19 · Engine“was at a red light turning right, as soon as i turned right the engine lost power, and the car would not move. since i am pressing the gas pedal all i can hear is revving noise, but the car was not moving. since my foot was on the gas and not the brakes the person behind me was not aware that my car was not moving forward. the car behind me was bar…”
2024-08-30 · Vehicle Speed Control“the transmission does not shift from first to second and created several dangerous situations in whichi tried to enter the highway. i called the corporate headquarters to make a complaint and was sent to the dealership to file a lemon law complaint. the transmission specialist at aamco said the transmission parts are in good shape, but the problem …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.