2017 New Flyer Xd60 problems, complaints & recalls
Most-reported problem areas: Structure:body:door (1)
Safety recalls (4)
Electronic Stability Control (Esc) 2025-12-19 · campaign 25V898000 · 6,673 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
Risk: An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
Fix: New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1-800-241-2947.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-18 · campaign 21V365000 · 3,600 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: New Flyer will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-008.
Service Brakes, Air:disc:caliper 2018-06-12 · campaign 18V394000 · 908 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2014-2016 New Flyer XT60, 2014-2017 New Flyer XN60 and XD60, and 2015-2017 New Flyer XDE60 urban transit buses equipped with ZF Axles that have radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Risk: Breakage of the guide pin can cause a reduction of braking ability and an increase in stopping distances, or a loss of tire pressure, increasing the risk of a crash.
Fix: New Flyer will notify owners, and dealers will install a bushing kit and reinstall the brake calipers, free of charge. The recall began June 29, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-010.
Seat Belts:front:buckle Assembly 2017-08-30 · campaign 17V539000 · 214 vehicles
Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain 2015-2016 MD30, 2016 MD35, 2017 XD35, XD60, XDE35, XDE40, XDE60, XN35 and 2016-2017 XD40 and XN40 transit buses, equipped with certain Recaro Commercial Bus Driver Seats (models Ergo R, Ergo D, AM71, AM72 and AM80). The seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
Risk: If the seat belt cannot be latched, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
Fix: New Flyer has notified owners and work with the supplier to replace the buckle housings, free of charge. The recall began September 15, 2017. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyers' number for this recall is R17-017.
Service bulletins (19)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-05-21 · TSIB 25-01 · Service Bulletin/Repair Instructions
thermo-king has issued a service bulletin (sb866-1) related to the clutch bearing maintenance on their qs616 hvac screw compressor. new flyer is issuing this technical service information bulletin to notify new flyer xd60, xn60 and xde60 bus operators about this thermo-king service bulletin.
Fuel/Propulsion System 2025-02-18 · ITS61063 · Service Bulletin/Repair Instructions
instructions to service to remove bypassed engine calibration from ecm and replace def sensor as required.
Structure 2021-10-08 · ITS60288 · Service Bulletin/Repair Instructions
this instruction to service (its) decribes the inspection procedure required to inspect the upper bulkhead brakets for cracks, on the articulation joint of a sixty foot bus.
Structure 2021-09-21 · ITS59266 · Service Bulletin/Repair Instructions
technical instruction describing how to mechanically fasten the engergy guide system (egs) support brackets to the existing upper bulkhead structure at the articulation joint.
Equipment:appliance:air Conditioner 2018-11-30 · ITS58480 · Service Bulletin/Repair Instructions
this maintenance instruction describes how to inspect and if necessary, replace a/c hoses in the articulation joint.
Structure 2018-09-04 · SMB-182 · Service Bulletin/Repair Instructions
this service manual bulletin identifies a new requirement for bolt replacement in the artic joint support frame installed on your new flyer vehicle.
Showing the 6 most recent of 19 bulletins. Search all of them free at nhtsa.gov.
What owners report
2018-02-09 · Structure:body:door · 6,000 mi · 💥 crash“tl* the contact drove a 2017 new flyer xd60. while driving approximately 5 mph, the rear driver's side radiator door panel detached. as a result, the door panel struck the windshield of an oncoming vehicle. the contact was able to coast the vehicle to the side of the road. there were no injuries. a police report was filed. the vehicle was towed to …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.