2017 New Flyer Xde35 problems, complaints & recalls
Safety recalls (5)
Steering:column 2022-12-20 · campaign 22V943000 · 746 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2022 XDE35, XDE40, XDE60, XE40, XN40, 2017-2022 XE60, 2014-2022 XT40 and XT60 transit buses equipped with a double tilt steering column. The steering column connection to the upper steering shaft may become loose.
Risk: A loose steering shaft can cause a loss of steering, increasing the risk of a crash.
Fix: Dealers will replace the steering column and shaft components, free of charge. Owner notification letters were mailed on February 1, 2023. Owners may contact New Flyer's customer service at 1-204-224-6706. New Flyer's number for this recall is R22-035.
Fuel System, Diesel:fuel Injection System:fuel Rail 2021-05-18 · campaign 21V365000 · 3,600 vehicles
Defect: New Flyer of America, Inc. (New Flyer) is recalling certain 2017-2021 XD40, XD35, 2016-2021 XD60, 2017 XDE35, 2016-2020 XDE40, XDE60 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: New Flyer will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R21-008.
Power Train:automatic Transmission 2018-09-12 · campaign 18V615000 · 386 vehicles
Defect: New Flyer of America Inc. (New Flyer) is recalling certain 2016-2018 New Flyer XDE60, XDE40, and 2017 XDE35 transit buses, equipped with certain Allison transmission hybrid drive units. The pressure switches on these drive units may fail, possibly resulting in a loss of drive.
Risk: A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.
Fix: New Flyer will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began on September 25, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-014.
Power Train:driveline:driveshaft 2018-03-07 · campaign 18V155000 · 979 vehicles
Defect: New Flyer of America Inc. (New Flyer) is recalling certain 2016-2018 XDE40 and XDE60 and 2017 XDE35 Heavy Duty Urban Transit buses. The plastic end-caps of the drive shaft slip yoke may crack and fail.
Risk: Failure of the drive shaft end-caps would result in a loss of drive power, increasing the risk of a crash.
Fix: New Flyer will notify owners, and dealers will inspect the drive shaft slip yoke, replacing any drive shaft that has plastic end-caps on the slip yoke, free of charge. The recall began on March 22, 2018. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R18-002.
Seat Belts:front:buckle Assembly 2017-08-30 · campaign 17V539000 · 214 vehicles
Defect: New Flyer Industries Ltd. (New Flyer) is recalling certain 2015-2016 MD30, 2016 MD35, 2017 XD35, XD60, XDE35, XDE40, XDE60, XN35 and 2016-2017 XD40 and XN40 transit buses, equipped with certain Recaro Commercial Bus Driver Seats (models Ergo R, Ergo D, AM71, AM72 and AM80). The seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
Risk: If the seat belt cannot be latched, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
Fix: New Flyer has notified owners and work with the supplier to replace the buckle housings, free of charge. The recall began September 15, 2017. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyers' number for this recall is R17-017.
Service bulletins (14)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2019-09-20 · SMB186 · Service Bulletin/Repair Instructions
service manual bulletin providing revised, corrected or additional information for the preventive maintenance on buses specifically equipped with a powerex direct drive air compressor.
Service Brakes, Air 2019-09-20 · SMB188 · Service Bulletin/Repair Instructions
service manual bulletin provides revised information for the preventive maintenance on specifically equipped vehicles with the powerex belt driven air compressor.
Electrical System 2019-09-13 · SMB187 · Service Bulletin/Repair Instructions
service manual bulletin which stresses the need for safety when performing maintenance on the high voltage systems on your new flyer vehicle.
Seat Belts 2018-10-31 · ITS-58444 · Service Bulletin/Repair Instructions
this maintenance instruction describes how to replace recaro seatbelts.
Electrical System:12v/24v/48v Battery 2018-02-28 · ITS6754 · Service Bulletin/Repair Instructions
this maintenance instruction decribes how to update battery equalizer programming.
Equipment:other:owners/Service/Other Manual 2018-01-05 · SMB178 · Service Bulletin/Repair Instructions
this service manual bulletin provides new oem (kongsberg) pm inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles.
Showing the 6 most recent of 14 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.