2017 Newmar Bay Star problems, complaints & recalls
Most-reported problem areas: Fuel/Propulsion System (1)
Safety recalls (3)
Service Brakes, Hydraulic 2017-12-26 · campaign 17V843000 · 30 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain 2017 Bay Star, Bay Star Sport, and Canyon Star vehicles, built on Ford chassis and equipped with Antilock Brake Systems (ABS). The brake Hydraulic Electronic Control Units (HECU) on these vehicles may be missing valve block ball plugs, potentially causing a brake fluid leak or air ingestion during electronic brake distribution and/or ABS activation.
Risk: A brake fluid leak or air ingestion can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Fix: Newmar will notify owners, and Ford or Lincoln dealers will inspect the HECU for missing valve block ball plugs, replacing the unit as necessary, free of charge. The recall began on January 24, 2018. Owners may contact Ford customer service at 1-866-436-7332 or Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 17V-768.
Electrical System:wiring 2017-12-19 · campaign 17V830000 · 2,915 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
Risk: The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
Fix: Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.
Equipment 2017-12-15 · campaign 17V809000 · 34,699 vehicles
Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve a
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Latches/Locks/Linkages 2023-05-16 · TSB 600 · Service Bulletin/Repair Instructions
newmar has decided to add straps to coaches equipped with a front overhead bunk to prevent the possibility of the bunk lowering if the latches were not securely or properly latched and/or unintentional latch release.
Equipment:mechanical 2022-01-03 · TSB466Amended · Service Bulletin/Repair Instructions
check for proper torque of all mounting bolts on all electric slideout motors. if any bolt is under- torqued, remove the bolt, and add blue loctiteâ® thread sealant to the bolt threads. if there is no washer on the nut side of the bolt, add a flat washer. reinstall and torque all 5/16â bolts to 19
Equipment:mechanical 2022-01-03 · TSB472Amended · Service Bulletin/Repair Instructions
check for proper torque of all mounting bolts on all electric slideout motors. if any bolt is under- torqued, remove the bolt, and add blue loctiteâ® thread sealant to the bolt threads. if there is no washer on the nut side of the bolt, add a flat washer. reinstall and torque all 5/16" bolts to 19 f
Equipment:electrical 2018-09-24 · PIB 527 · Service Bulletin/Repair Instructions
if a customer complains about their satellite, this product improvement bulletin may be helpful. this will only apply to coaches equipped with an hdmi/ cat6 splitter and the customer has installed a geni-type satellite receiver. in this scenario, the customer may have issues trying to select satelli
Service Brakes, Hydraulic:fluid 2018-01-18 · RSB 507 · Service Bulletin/Repair Instructions
in response to notification from ford, newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on ford chassis. on certain motorhomes, the anti-lock brake system hydraulic electronic control unit (hecu) may have missing valve block ball plugs
Electrical System 2018-01-18 · RSB 506 · Service Bulletin/Repair Instructions
newmar corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. issue: on certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ats) that was not properly tightened. if the power connection is loose, it may resu
What owners report
2017-09-08 · Fuel/Propulsion System · 3,779 mi“the vehicle has an intermittent problem with a severe stagger on take off from a dead stop. the problem occurs fairly infrequently, but when it does occur it can prevent the vehicle from accelerating for up to a block in distance. during this time the vehicle acts as though it is going to die and will only travel 2 - 5 miles per hour. eventually…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.