2017 Progressive Rail Services Sky Trim problems, complaints & recalls
Safety recalls (1)
Unknown Or Other 2019-06-14 · campaign 19V462000 · 6 vehicles
Defect: Caterpillar Inc. (Caterpillar) is recalling certain 2015-2019 Progress Rail 75HRT SkyTrim Hi-Rail vehicles. The boom cradle includes a support plate that may block the driver's visibility. Additionally, the slew may be insufficient, which may result in the detachment of the boom from the cradle while the vehicle is in motion.
Risk: The lack of visibility may increase the risk of crash. The detachment of the boom and cradle may become a road hazard, increasing the risk of crash.
Fix: Caterpillar will notify owners, and Progress Rail dealers will relocate the boom cradle to provide visibility for the driver, and revise the boom hydraulic circuit to prevent an inadvertent boom in the event of a hose failure or leak. These repairs will be performed free of charge. The recall began August 12, 2019. Owners may contact Caterpillar customer service at 1-800-447-4986.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2019-02-15 · SB0505 · Service Bulletin/Repair Instructions
progress rail is wholly owned by caterpillar inc., thus caterpillar is reporting for progress rail. progress rail produces a skytrim product as part of their maintenance of way product line. for the skytrim product, progress rail is a final-stage vehicle manufacturer. caterpillar just became aware o
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.