2017 Smart Fortwo Cabriolet problems, complaints & recalls
Most-reported problem areas: Seat Belts (1) · Power Train (1)
Safety recalls (1)
Steering 2017-07-14 · campaign 17V447000 · 110 vehicles
Defect: Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2017 smart fortwo and smart fortwo Cabriolet vehicles. Casting imperfections may result in the failure of the left front axle steering knuckle.
Risk: Failure of the left front axle steering knuckle could affect vehicle control, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the left front axle steering knuckle, replacing any from the affected batch, free of charge. The recall October 13, 2017. Owners may contact smart customer service at 1-877-496-3691.
Service bulletins (37)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Visibility/Wiper 2026-05-19 · LI82.30-P-059239 · Service Bulletin/Repair Instructions
complaint there are several types of complaint about noises or poor windshield wiper wiping performance: a: wiper blades squeaking, chattering, shuddering b: the windshield is not wiped completely (streaking) c: during the downward movement water is pulled back onto the windshield from the a-pillar
Exterior Lighting 2026-04-16 · LI82.10-P-078301 · Service Bulletin/Repair Instructions
complaint headlamp, front fog lamp leaky or fogged. cause fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. it does not lead to any technical impairment of the headlamp. if a pressure compensation diaphragm is fitted in the housing cover, then the l
Showing the 6 most recent of 37 bulletins. Search all of them free at nhtsa.gov.
What owners report
2017-10-07 · Seat Belts“passenger seat belt stop securing the buckle no apparent reason…”
2017-09-01 · Power Train · 62,000 mi“the car has a intermittent problem with shifting into reverse. when shifted the transmission lever to the reverse position the shift indicator on the information center will show blank and a high pitch beeping sound will be heard.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.